1995 Congressional Documents
Intelligence and Security



                                     

                                     

                       <greek-l>[COMMITTEE PRINT]

                                              deg.Union Calendar No. 73

        104th Congress, 1st Session -  -  -  -  -  -  -  -  -  - House 
Report 104-156
 
   A CITIZEN'S GUIDE ON USING THE FREEDOM OF INFORMATION ACT AND THE 
           PRIVACY ACT OF 1974 TO REQUEST GOVERNMENT RECORDS

                               __________

                              FIRST REPORT

                                 by the

                        COMMITTEE ON GOVERNMENT
                          REFORM AND OVERSIGHT


  <GRAPHIC NOT AVAILABLE IN TIFF FORMAT>


                                     

 June 22, 1995.--Committed to the Committee of the Whole House on the 
              State of the Union and ordered to be printed
              COMMITTEE ON GOVERNMENT REFORM AND OVERSIGHT

     WILLIAM F. CLINGER, Jr., 
      Pennsylvania, Chairman
                                     BENJAMIN A. GILMAN, New York
                                     DAN BURTON, Indiana
                                     J. DENNIS HASTERT, Illinois
                                     CONSTANCE A. MORELLA, Maryland
                                     CHRISTOPHER SHAYS, Connecticut
                                     STEVEN SCHIFF, New Mexico
                                     ILEANA ROS-LEHTINEN, Florida
                                     WILLIAM H. ZELIFF, Jr., New 
                                     Hampshire
                                     JOHN M. McHUGH, New York
                                     STEPHEN HORN, California
                                     JOHN L. MICA, Florida
                                     PETER BLUTE, Massachusetts
                                     THOMAS M. DAVIS, Virginia
                                     DAVID M. McINTOSH, Indiana
                                     JON D. FOX, Pennsylvania
                                     RANDY TATE, Washington
                                     DICK CHRYSLER, Michigan
                                     GIL GUTKNECHT, Minnesota
                                     MARK E. SOUDER, Indiana
                                     WILLIAM J. MARTINI, New Jersey
                                     JOE SCARBOROUGH, Florida
                                     JOHN B. SHADEGG, Arizona
                                     MICHAEL PATRICK FLANAGAN, Illinois
                                     CHARLES F. BASS, New Hampshire
                                     STEVEN C. LaTOURETTE, Ohio
                                     MARSHALL ``MARK'' SANFORD, South 
                                     Carolina
CARDISS COLLINS, Illinois            ROBERT L. EHRLICH, Jr., Maryland
HENRY A. WAXMAN, California
TOM LANTOS, California
ROBERT E. WISE, Jr., West Virginia
MAJOR R. OWENS, New York
EDOLPHUS TOWNS, New York
JOHN M. SPRATT, Jr., South Carolina
LOUISE McINTOSH SLAUGHTER, New York
PAUL E. KANJORSKI, Pennsylvania
GARY A. CONDIT, California
COLLIN C. PETERSON, Minnesota
KAREN L. THURMAN, Florida
CAROLYN B. MALONEY, New York
THOMAS M. BARRETT, Wisconsin
GENE TAYLOR, Mississippi
BARBARA-ROSE COLLINS, Michigan
ELEANOR HOLMES NORTON, District of Columbia
JAMES P. MORAN, Virginia
GENE GREEN, Texas
CARRIE P. MEEK, Florida
FRANK MASCARA, Pennsylvania
CHAKA FATTAH, Pennsylvania
BILL K. BREWSTER, Oklahoma
            ------
BERNARD SANDERS, Vermont (Independent)

  James L. Clarke, Staff Director
  Kevin M. Sabo, General Counsel
     Judith McCoy, Chief Clerk
Bud Myers, Minority Staff Director

                                  (ii)
                         LETTER OF TRANSMITTAL

                              ----------                              

                                  House of Representatives,
                                     Washington, DC, June 22, 1995.
Hon. Newt Gingrich,
Speaker of the House of Representatives,
Washington, DC.
    Dear Mr. Speaker: By direction of the Committee on 
Government Reform and Oversight, I submit herewith the 
committee's first report to the 104th Congress.
                                   William F. Clinger, Jr.,
                                                          Chairman.

                                 (iii)

                                     
                         <HEAD>C O N T E N T S

<RULE>_________________________________________________________________
                                                                   Page
  I. Preface..........................................................1
 II. Introduction.....................................................2
III. Recommendations..................................................3
 IV. How to use this guide............................................4
  V. Which act to use.................................................4
 VI. The Freedom of Information Act...................................5
        A. The scope of the Freedom of Information Act...........     5
        B. What records can be requested under the FOIA?.........     5
        C. Making an FOIA request................................     7
        D. Fees and fee waivers..................................     9
        E. Requirements for agency responses.....................    10
        F. Reasons access my be denied under the FOIA............    11
              1. Exemption 1.--Classified documents..............    12
              2. Exemption 2.--Internal personnel rules and          12
                  practices.
              3. Exemption 3.--Information exempt under other        12
                  laws.
              4. Exemption 4.--Confidential business information.    12
              5. Exemption 5.--Internal Government communications    13
              6. Exemption 6.--Personal privacy..................    14
              7. Exemption 7.--Law enforcement...................    14
              8. Exemption 8.--Financial institutions............    15
              9. Exemption 9.--Geological information............    15
        G. FOIA exclusions.......................................    15
        H. Administrative appeal procedures......................    16
        I. Filing a judicial appeal..............................    18
VII. The Privacy Act of 1974.........................................18
        A. The scope of the Privacy Act of 1974..................    18
        B. The Computer Matching and Privacy Protection Act......    19
        C. Locating records......................................    20
        D. Making a Privacy Act request for access...............    22
        E. Fees..................................................    23
        F. Requirements for agency responses.....................    23
        G. Reasons access may be denied under the Privacy Act....    24
              1. General exemptions..............................    25
              2. Specific exemptions.............................    25
              3. Medical records.................................    26
              4. Litigation records..............................    27
        H. Administrative appeal procedures for denial of access.    27
        I. Amending records under the Privacy Act................    28
        J. Appeals and requirements for agency responses.........    28
        K. Filing for judicial appeal............................    29

                               APPENDIXES

Appendix 1.--Sample request and appeal letters...................    31
    A. Freedom of Information Act request letter.................    31
    B. Freedom of Information Act appeal letter..................    32
    C. Privacy Act request for access letter.....................    33
    D. Privacy Act denial of access appeal.......................    34
    E. Privacy Act request to amend records......................    35
    F. Privacy Act appeal of refusal to amend records............    36
Appendix 2.--Bibliography of congressional publications on the       37
  Freedom of Information Act.
Appendix 3.--Bibliography of congressional publications on the       41
  Privacy Act of 1974.
Appendix 4.--Text of the Freedom of Information Act..............    44
Appendix 5.--Text of the Privacy Act of 1974.....................    51

                                  (v)

  
                                                  Union Calendar No. 73
104th Congress                                                   Report
                        HOUSE OF REPRESENTATIVES

 1st Session                                                    104-156
_______________________________________________________________________

   A CITIZEN'S GUIDE ON USING THE FREEDOM OF INFORMATION ACT AND THE 
           PRIVACY ACT OF 1974 TO REQUEST GOVERNMENT RECORDS

                                _______


 June 22, 1995.--Committed to the Committee of the Whole House on the 
              State of the Union and ordered to be printed

_______________________________________________________________________


  Mr. Clinger, from the Committee on Government Reform and Oversight, 
                        submitted the following

                              FIRST REPORT
    On June 21, 1995, the Committee on Government Reform and 
Oversight approved and adopted a report entitled ``A Citizen's 
Guide on Using the Freedom of Information Act and the Privacy 
Act of 1974 To Request Government Records.'' The chairman was 
directed to transmit a copy to the Speaker of the House.

                               I. Preface

    In 1977, the House Committee on Government Operations 
issued the first Citizen's Guide on how to request records from 
Federal agencies.\1\ The original Guide was reprinted many 
times and widely distributed. The Superintendent of Documents 
at the Government Printing Office reported that almost 50,000 
copies were sold between 1977 and 1986 when the guide went out 
of print. In addition, thousands of copies were distributed by 
the House Committee on Government Operations, Members of 
Congress, the Congressional Research Service, and other Federal 
agencies. The original Citizen's Guide is one of the most 
widely read congressional committee reports in history.
    \1\ A Citizen's Guide on How to Use the Freedom of Information Act 
and the Privacy Act in Requesting Government Documents, H. Rept. No. 
95-796, 95th Cong., 1st sess. (1977).
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    In 1987, the committee issued a revised Citizen's Guide.\2\ 
The new edition was prepared to reflect changes to the Freedom 
of Information Act made during 1986. As a result of special 
efforts by the Superintendent of Documents at the Government 
Printing Office, the availability of the new Guide was well 
publicized. The 1987 edition appeared on GPO's ``Best Seller'' 
list in the months following its issuance.
    \2\ A Citizen's Guide on Using the Freedom of Information Act and 
the Privacy Act of 1974 To Request Government Records, H. Rept. No. 
100-199, 100th Cong., 1st sess. (1987).
    During the 100th Congress, major amendments were made to 
the Privacy Act of 1974. The Computer Matching and Privacy 
Protection Act of 1988 \3\ added new provisions to the Privacy 
Act and changed several existing requirements. None of the 
changes affects citizen's rights to request or see records held 
by Federal agencies. However, some of the information in the 
1987 Guide became outdated as a result, and a third edition was 
issued in 1989.\4\
    \3\ Public Law 100-503.
    \4\ A Citizen's Guide on Using the Freedom of Information Act and 
the Privacy Act of 1974 To Request Government Records, H. Rept. No. 
101-193, 101st Cong., 1st sess. (1989).
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    During the 101st Congress, the Privacy Act of 1974 was 
amended through further adjustments to the Computer Matching 
and Privacy Protection Act of 1988. The changes do not affect 
access rights. This fourth edition of the Citizen's Guide 
reflected all changes to the FOIA and Privacy Act made through 
the end of 1990.\5\ A fifth edition of the Guide, produced in 
1993, included an expanded bibliography and editorial 
changes.\6\
    \5\ A Citizen's Guide on Using the Freedom of Information Act and 
the Privacy Act of 1974 To Request Government Records, H. Rept. No. 
102-146, 102d Cong., 1st sess. (1991).
    \6\ A Citizen's Guide on Using the Freedom of Information Act and 
the Privacy Act of 1974 To Request Government Records, H. Rept. No. 
103-104, 103d Cong., 1st sess. (1993).
---------------------------------------------------------------------------
    This sixth edition contains bibliography additions and 
editorial changes and represents the first report issued by the 
new Government Reform and Oversight Committee.

                            II. Introduction

          A popular Government without popular information or 
        the means of acquiring it, is but a Prologue to a Farce 
        or a Tragedy or perhaps both. Knowledge will forever 
        govern ignorance, and a people who mean to be their own 
        Governors, must arm themselves with the power knowledge 
        gives.--James Madison \7\
    \7\ Letter to W.T. Barry, Aug. 4, 1822, in G.P. Hunt, ed., IX The 
Writings of James Madison 103 (1910).
    The committee wishes to acknowledge the assistance of Harold C. 
Relyea, Specialist, American National Government, Government Division, 
Congressional Research Service, in the preparation of this report.

    The Freedom of Information Act [FOIA] establishes a 
presumption that records in the possession of agencies and 
departments of the executive branch of the U.S. Government are 
accessible to the people. This was not always the approach to 
Federal information disclosure policy. Before enactment of the 
FOIA in 1966, the burden was on the individual to establish a 
right to examine these government records. There were no 
statutory guidelines or procedures to help a person seeking 
information. There were no judicial remedies for those denied 
access.
    With the passage of the FOIA, the burden of proof shifted 
from the individual to the government. Those seeking 
information are no longer required to show a need for 
information. Instead, the ``need to know'' standard has been 
replaced by a ``right to know'' doctrine. The government now 
has to justify the need for secrecy.
    The FOIA sets standards for determining which records must 
be disclosed and which records may be withheld. The law also 
provides administrative and judicial remedies for those denied 
access to records. Above all, the statute requires Federal 
agencies to provide the fullest possible disclosure of 
information to the public.
    The Privacy Act of 1974 is a companion to the FOIA. The 
Privacy Act regulates Federal Government agency recordkeeping 
and disclosure practices. The act allows most individuals to 
seek access to Federal agency records about themselves. The act 
requires that personal information in agency files be accurate, 
complete, relevant, and timely. The subject of a record may 
challenge the accuracy of information. The act requires that 
agencies obtain information directly from the subject of the 
record and that information gathered for one purpose not be 
used for another purpose. As with the FOIA, the Privacy Act 
provides civil remedies for individuals whose rights may have 
been violated.
    Another important feature of the Privacy Act is the 
requirement that each Federal agency publish a description of 
each system of records maintained by the agency that contains 
personal information. This prevents agencies from keeping 
secret records.
    The Privacy Act also restricts the disclosure of personally 
identifiable information by Federal agencies. Together with the 
FOIA, the Privacy Act permits disclosure of most personal files 
to the individual who is the subject of the files. The two laws 
restrict disclosure of personal information to others when 
disclosure would violate privacy interests.
    While both the FOIA and the Privacy Act support the 
disclosure of agency records, both laws also recognize the 
legitimate need to restrict disclosure of some information. For 
example, agencies may withhold information properly classified 
in the interest of national defense or foreign policy and 
criminal investigatory files. Other specifically defined 
categories of information may also be withheld.
    The essential feature of both laws is that they make 
Federal agencies accountable for information disclosure 
policies and practices. While neither law grants an absolute 
right to examine government documents, both laws establish the 
right to request records and to receive a response to the 
request. If a record cannot be released, the requester is 
entitled to be told the reason for the denial. The requester 
also has a right to appeal the denial and, if necessary, to 
challenge it in court.
    These procedural rights granted by the FOIA and the Privacy 
Act make the laws valuable and workable. As a result, the 
disclosure of Federal Government information cannot be 
controlled by arbitrary or unreviewable actions.

                          III. Recommendations

    The committee recommends that this Citizen's Guide be made 
widely available at low cost to anyone who has an interest in 
obtaining documents from the Federal Government. The Government 
Printing Office and Federal agencies subject to the Freedom of 
Information Act and the Privacy Act of 1974 should distribute 
this report widely.
    The committee also recommends that this Citizen's Guide be 
used by Federal agencies in training programs for government 
employees who are responsible for administering the Freedom of 
Information Act and the Privacy Act of 1974. The Guide should 
also be used by those government employees who only 
occasionally work with these two laws.

                       IV. How To Use This Guide

    This report explains how to use the Freedom of Information 
Act and the Privacy Act of 1974. It reflects all changes to the 
laws made since 1977. Major amendments to the Freedom of 
Information Act passed in 1974 and 1986. A major addition to 
the Privacy Act of 1974 was enacted in 1988. Minor amendments 
to the Privacy Act were made in 1989 and 1990.
    This Guide is intended to serve as a general introduction 
to the Freedom of Information Act and the Privacy Act.\8\ It 
offers neither a comprehensive explanation of the details of 
these acts nor an analysis of case law. The Guide will enable 
those who are unfamiliar with the laws to understand the 
process and to make a request. In addition, the complete text 
of each law is included in an appendix.
    \8\ This Guide is primarily intended to help the general public. It 
includes a complete explanation of the basics of the two laws. In the 
interest of producing a guide that would be both simple and useful to 
the intended audience, the committee deliberately avoided addressing 
some of the issues that are highly controversial. The committee 
cautions against treating the neutrally written descriptions contained 
in this report as definitive expressions of the committee's views of 
the law or congressional intent.
    The committee has expressed its views on some of these issues in 
other reports. See, for example, Security Classification Policy and 
Executive Order 12356, H. Rept. No. 97-731, 97th Cong. 2d sess. (1982); 
Who Cares About Privacy? Oversight of the Privacy Act of 1974 by the 
Office of Management and Budget and by the Congress, H. Rept. No. 98-
455, 98th Cong., 1st sess. (1983); Electronic Collection and 
Dissemination of Information by Federal Agencies: A Policy Overview, H. 
Rept. No. 99-560, 99th Cong., 2d sess. (1986); Freedom of Information 
Act Amendments of 1986, H. Rept. No. 99-832, 99th Cong., 2d sess. 
(1986) (report to accompany H.R. 4862). The latter report is a 
legislative report for a bill reforming the business procedures of the 
FOIA. The bill did not become law. The 1986 amendments to the FOIA were 
made by the Freedom of Information Reform Act of 1986, Public Law 99-
570. There were no committee reports in either House or Senate 
accompanying the Freedom of Information Reform Act.
---------------------------------------------------------------------------
    Readers should be aware that FOIA litigation is a complex 
area of law. There are thousands of court decisions 
interpreting the FOIA.\9\ These decisions must be considered in 
order to develop a complete understanding of the principles 
governing disclosure of government information. Anyone 
requiring more details about the FOIA, its history, or the case 
law should consult other sources. There has been less 
controversy and less litigation over the Privacy Act, but there 
is nevertheless a considerable body of case law for the Privacy 
Act as well. There are also other sources of information on the 
Privacy Act.
    \9\ See, e.g., U.S. Department of Justice, Freedom of Information 
Case List (published biennially).
---------------------------------------------------------------------------
    However, no one should be discouraged from making a request 
under either law. No special expertise is required. Using the 
Freedom of Information Act and the Privacy Act is as simple as 
writing a letter. This Citizen's Guide explains the essentials.

                          V. Which Act To Use

    The access provisions of the FOIA and the Privacy Act 
overlap in part. The two laws have different procedures and 
different exemptions. As a result, sometimes information exempt 
under one law will be disclosable under the other.
    In order to take maximum advantage of the laws, an 
individual seeking information about himself or herself should 
ordinarily cite both laws. Requests by an individual for 
information that does not relate solely to himself or herself 
should be made only under the FOIA.
    Congress intended that the two laws be considered together 
in the processing of requests for information. Most government 
agencies will automatically handle requests from individuals in 
a way that will maximize the amount of information that is 
disclosable. However, a requester should still make a request 
in a manner that is most advantageous and that fully protects 
all available legal rights. A requester who has any doubts 
about which law to use should always cite both the FOIA and the 
Privacy Act when seeking documents from the Federal Government.

                   VI. The Freedom of Information Act

             A. THE SCOPE OF THE FREEDOM OF INFORMATION ACT

    The Federal Freedom of Information Act applies to documents 
held by agencies in the executive branch of the Federal 
Government. The executive branch includes cabinet departments, 
military departments, government corporations, government 
controlled corporations, independent regulatory agencies, and 
other establishments in the executive branch.
    The FOIA does not apply to elected officials of the Federal 
Government, including the President,\10\ Vice President, 
Senators, and Congressmen.\11\ The FOIA does not apply to the 
Federal judiciary. The FOIA does not apply to private 
companies; persons who receive Federal contracts or grants; 
tax-exempt organizations; or State or local governments.
    \10\ The Presidential Records Act of 1978, 44 U.S.C. 
Sec. Sec. 2201-2207 (1982), does make the documentary materials of 
former Presidents subject to the FOIA in part. Presidential papers and 
documents generated after Jan. 20, 1981, will be available--subject to 
certain restrictions and delays--under the general framework of the 
FOIA.
    \11\ Virtually all official records of the Congress are available 
to the public. The Congressional Record, all bills introduced in the 
House and the Senate, and all committee reports (except for those 
containing classified information) are printed and disseminated. Most 
committee hearings are also printed and available. Copies of most 
congressional publications are available at Federal depository 
libraries throughout the country. Historical records of the Congress 
are made available in accordance with procedures established by House 
and Senate rules.
    In addition, almost all activities of the Congress take place in 
public. The sessions of the House and Senate are normally open to the 
public and televised. Most committee hearings and markups are open to 
the public, and some are televised.
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    All States and some localities have passed laws like the 
FOIA that allow people to request access to records. In 
addition, there are other Federal and State laws that may 
permit access to documents held by organizations not covered by 
the Federal FOIA.\12\
    \12\ See, e.g., the Federal Fair Credit Reporting Act, 15 U.S.C. 
Sec. 1681 et seq. (1982) (providing for access to files of credit 
bureaus), the Federal Family Educational Rights and Privacy Act of 
1974, 20 U.S.C. Sec. 1232g (1982) (providing for access to records 
maintained by schools and colleges). Some States have enacted laws 
allowing individuals to have access to personnel records maintained by 
employers. See, e.g., Michigan Compiled Laws Annotated Sec. 423.501
---------------------------------------------------------------------------

            B. WHAT RECORDS CAN BE REQUESTED UNDER THE FOIA?

    The FOIA requires agencies to publish or make available for 
public inspection several types of information. This includes: 
(1) descriptions of agency organization and office addresses; 
(2) statements of the general course and method of agency 
operation; (3) rules of procedure and descriptions of forms; 
(4) substantive rules of general applicability and general 
policy statements; (5) final opinions made in the adjudication 
of cases; and (6) administrative staff manuals that affect the 
public. This information must either be published in the 
Federal Register or made available for inspection and copying 
without the formality of an FOIA request.
    All other ``records'' of a Federal agency may be requested 
under the FOIA. However, the FOIA does not define ``record.'' 
Any item containing information that is in the possession and 
control of an agency is usually considered to be an agency 
record under the FOIA. Personal notes of agency employees may 
not be agency records. A document that is not a ``record'' will 
not be available under the FOIA.
    The form in which a record is maintained by an agency does 
not affect its availability. A request may seek a printed or 
typed document, tape recording, map, photograph, computer 
printout, computer tape or disk, or a similar item.
    Of course, not all records that can be requested must be 
disclosed. Information that is exempt from disclosure is 
described below in the section entitled ``Reasons Access May Be 
Denied Under the FOIA.''
    The FOIA carefully provides that a requester may ask for 
records rather than information. This means that an agency is 
only required to look for an existing record or document in 
response to an FOIA request. An agency is not obliged to create 
a new record to comply with a request. An agency is not 
required to collect information it does not have. Nor must an 
agency do research or analyze data for a requester.\13\
    \13\ When records are maintained in a computer, an agency is 
required to retrieve information in response to an FOIA request. The 
process of retrieving the information may result in the creation of a 
new document when the data is printed out on paper or written on 
computer tape or disk. Since this may be the only way computerized data 
can be disclosed, agencies are required to provide the data even if it 
means a new document must be created.
---------------------------------------------------------------------------
    Requesters must ask for existing records. Requests may have 
to be carefully written in order to obtain the desired 
information. Sometimes, an agency will help a requester 
identify a specific document that contains the information 
being sought. Other times, a requester may need to be creative 
when writing an FOIA request in order to identify an existing 
document or set of documents containing the desired 
information.
    There is a second general limitation on FOIA requests. The 
law requires that each request must reasonably describe the 
records being sought. This means that a request must be 
specific enough to permit a professional employee of the agency 
who is familiar with the subject matter to locate the record in 
a reasonable period of time.
    Because agencies organize and index records in different 
ways, one agency may consider a request to be reasonably 
descriptive while another agency may reject a similar request 
as too vague. For example, the Federal Bureau of Investigation 
has a central index for its primary record system. As a result, 
the FBI is able to search for records about a specific person. 
However, agencies that do not maintain a central name index may 
be unable to conduct the same type of search. These agencies 
may reject a similar request because the request does not 
describe records that can be identified.
    Requesters should make requests as specific as possible. If 
a particular document is required, it should be identified 
precisely, preferably by date and title. However, a request 
does not always have to be that specific. A requester who 
cannot identify a specific record should clearly explain his or 
her needs. A requester should make sure, however, that a 
request is broad enough to include all desired information.
    For example, assume that a requester wants to obtain a list 
of toxic waste sites near his home. A request to the 
Environmental Protection Agency for all records on toxic waste 
would cover many more records than are needed. The fees for 
such a request might be very high, and it is possible that the 
request might be rejected as too vague.
    A request for all toxic waste sites within 3 miles of a 
particular address is very specific. But it is unlikely that 
EPA would have an existing record containing data organized in 
that fashion. As a result, the request might be denied because 
there is no existing record containing the information.
    The requester might do better to ask for a list of toxic 
waste sites in his city, county, or State. It is more likely 
that existing records might contain this information. The 
requester might also want to tell the agency in the request 
letter exactly what information is desired. This additional 
explanation may help the agency to find a record that meets the 
request.
    Many people include their telephone number with their 
requests. Some questions about the scope of a request can be 
resolved quickly when an agency employee and the requester 
talk. This is an efficient way to resolve questions that arise 
during the processing of FOIA requests.
    It is to everyone's advantage if requests are as precise 
and as narrow as possible. The requester benefits because the 
request can be processed faster and cheaper. The agency 
benefits because it can do a better job of responding to the 
request. The agency will also be able to use its resources to 
respond to more requests. The FOIA works best when both the 
requester and the agency act cooperatively.

                       C. MAKING AN FOIA REQUEST

    The first step in making a request under the FOIA is to 
identify the agency that has the records. An FOIA request must 
be addressed to a specific agency. There is no central 
government records office that services FOIA requests.
    Often, a requester knows beforehand which agency has the 
desired records. If not, a requester can consult a government 
directory such as the United States Government Manual.\14\ This 
manual has a complete list of all Federal agencies, a 
description of agency functions, and the address of each 
agency. A requester who is uncertain about which agency has the 
records that are needed can make FOIA requests at more than one 
agency.
    \14\ The United States Government Manual is sold by the 
Superintendent of Documents of the U.S. Government Printing Office. 
Virtually every public library should have a copy on its shelves.
---------------------------------------------------------------------------
    Agencies require that FOIA requests be in writing. Letters 
requesting records under the FOIA can be short and simple. No 
one needs a lawyer to make an FOIA request. Appendix 1 of this 
Guide contains a sample request letter.
    The request letter should be addressed to the agency's FOIA 
officer or to the head of the agency. The envelope containing 
the written request should be marked ``Freedom of Information 
Act Request'' in the bottom left-hand corner.\15\
    \15\ All agencies have issued FOIA regulations that describe the 
request process in greater detail. For example, large agencies may have 
several components each of which has its own FOIA rules. A requester 
who can find agency FOIA regulations in the Code of Federal Regulations 
(available in many libraries) might find it useful to check these 
regulations before making a request. A requester who follows the 
agency's specific procedures may receive a faster response. However, 
the simple procedures suggested in this guide will be adequate to meet 
the minimum requirements for an FOIA request.
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    There are three basic elements to an FOIA request letter. 
First, the letter should state that the request is being made 
under the Freedom of Information Act. Second, the request 
should identify the records that are being sought as 
specifically as possible. Third, the name and address of the 
requester must be included.
    Under the 1986 amendments to the FOIA, fees chargeable vary 
with the status or purpose of the requester. As a result, a 
requester may have to provide additional information to permit 
the agency to determine the appropriate fees. Different fees 
can be charged to commercial users, representatives of the news 
media, educational or noncommercial scientific institutions, 
and individuals. The next section explains the fee structure in 
more detail.
    There are several optional items that are often included in 
an FOIA request. The first is the telephone number of the 
requester. This permits an agency employee processing a request 
to speak with the requester if necessary.
    A second optional item is a limitation on the fees that the 
requester is willing to pay. It is common for a requester to 
ask to be notified in advance if the charges will exceed a 
fixed amount. This allows the requester to modify or withdraw a 
request if the cost may be too high. Also, by stating a 
willingness to pay a set amount of fees in the original request 
letter, a requester may avoid the necessity of additional 
correspondence and delay.
    A third optional item sometimes included in an FOIA request 
is a request for a waiver or reduction of fees. The 1986 
amendments to the FOIA changed the rules for fee waivers. Fees 
must be waived or reduced if disclosure of the information is 
in the public interest because it is likely to contribute 
significantly to public understanding of the operations or 
activities of the government and is not primarily in the 
commercial interest of the requester. Decisions about granting 
fee waivers are separate from and different than decisions 
about the amount of fees that can be charged to a requester.
    A requester should keep a copy of the request letter and 
related correspondence until the request has been finally 
resolved.

                        D. FEES AND FEE WAIVERS

    FOIA requesters may have to pay fees covering some or all 
of the costs of processing their requests. As amended in 1986, 
the law establishes three types of fees that may be charged. 
The 1986 law makes the process of determining the applicable 
fees more complicated. However, the 1986 rules reduce or 
eliminate entirely the cost for small, noncommercial requests.
    First, fees can be imposed to recover the cost of copying 
documents. All agencies have a fixed price for making copies 
using copying machines. A requester is usually charged the 
actual cost of copying computer tapes, photographs, and other 
nonstandard documents.
    Second, fees can also be imposed to recover the costs of 
searching for documents. This includes the time spent looking 
for material responsive to a request. A requester can minimize 
search charges by making clear, narrow requests for 
identifiable documents whenever possible.
    Third, fees can be charged to recover review costs. Review 
is the process of examining documents to determine whether any 
portion is exempt from disclosure. Before the 1986 amendments 
took effect, no review costs were charged to any requester. 
Effective on April 25, 1987, review costs may be charged to 
commercial requesters only. Review charges only include costs 
incurred during the initial examination of a document. An 
agency may not charge for any costs incurred in resolving 
issues of law or policy that may arise while processing a 
request.
    Different fees apply to different requesters. There are 
three categories of FOIA requesters. The first includes 
representatives of the news media, and educational or 
noncommercial scientific institutions whose purpose is 
scholarly or scientific research. A requester in this category 
who is not seeking records for commercial use can only be 
billed for reasonable standard document duplication charges. A 
request for information from a representative of the news media 
is not considered to be for commercial use if the request is in 
support of a news gathering or dissemination function.
    The second category includes FOIA requesters seeking 
records for commercial use. Commercial use is not defined in 
the law, but it generally includes profit making activities. A 
commercial user can be charged reasonable standard charges for 
document duplication, search, and review.
    The third category of FOIA requesters includes everyone not 
in the first two categories. People seeking information for 
personal use, public interest groups, and nonprofit 
organizations are examples of requesters who fall into the 
third group. Charges for these requesters are limited to 
reasonable standard charges for document duplication and 
search. Review costs may not be charged. The 1986 amendments 
did not change the fees charged to these requesters.
    Small requests are free for a requester in the first and 
third categories. This includes all requesters except 
commercial users. There is no charge for the first 2 hours of 
search time and for the first 100 pages of documents. A 
noncommercial requester who limits a request to a small number 
of easily found records will not pay any fees at all.
    In addition, the law also prevents agencies from charging 
fees if the cost of collecting the fee would exceed the amount 
collected. This limitation applies to all requests, including 
those seeking documents for commercial use. Thus, if the 
allowable charges for any FOIA request are small, no fees are 
imposed.
    Each agency sets charges for duplication, search, and 
review based on its own costs. The amount of these charges is 
listed in agency FOIA regulations. Each agency also sets its 
own threshold for minimum charges.
    The 1986 FOIA amendments also changed the law on fee 
waivers. Fees now must be waived or reduced if disclosure of 
the information is in the public interest because it is likely 
to contribute significantly to public understanding of the 
operations or activities of the government and is not primarily 
in the commercial interest of the requester.
    The 1986 amendments on fees and fee waivers have created 
some confusion. Determinations about fees are separate and 
distinct from determinations about fee waivers. For example, a 
requester who can demonstrate that he or she is a news reporter 
may only be charged duplication fees. But a requester found to 
be a reporter is not automatically entitled to a waiver of 
those fees. A reporter who seeks a waiver must demonstrate that 
the request also meets the standards for waivers.
    Normally, only after a requester has been categorized to 
determine the applicable fees does the issue of a fee waiver 
arise. A requester who seeks a fee waiver should ask for a 
waiver in the original request letter. However, a request for a 
waiver can be made at a later time. The requester should 
describe how disclosure will contribute to public understanding 
of the operations or activities of the government. The sample 
request letter in the appendix includes optional language 
asking for a fee waiver.
    Any requester may ask for a fee waiver. Some will find it 
easier to qualify than others. A news reporter who is only 
charged duplication costs may still ask that the charges be 
waived because of the public benefits that will result from 
disclosure. A representative of the news media, a scholar, or a 
public interest group are more likely to qualify for a waiver 
of fees. A commercial user may find it difficult to qualify for 
waivers.
    The eligibility of other requesters will vary. A key 
element in qualifying for a fee waiver is the relationship of 
the information to public understanding of the operations or 
activities of government. Another important factor is the 
ability of the requester to convey that information to other 
interested members of the public. A requester is not eligible 
for a fee waiver solely because of indigence.

                  E. REQUIREMENTS FOR AGENCY RESPONSES

    Each agency is required to determine within 10 days 
(excluding Saturdays, Sundays, and legal holidays) after the 
receipt of a request whether to comply with the request. The 
actual disclosure of documents is required to follow promptly 
thereafter. If a request is denied in whole or in part, the 
agency must tell the requester the reasons for the denial. The 
agency must also tell the requester that there is a right to 
appeal any adverse determination to the head of the agency or 
his or her designee.
    The FOIA permits an agency to extend the time limits up to 
10 days in unusual circumstances. These circumstances include 
the need to collect records from remote locations, review large 
numbers of records, and consult with other agencies. The agency 
is supposed to notify the requester whenever an extension is 
invoked.\16\
    \16\ Agencies that take more than 10 days to respond to a request 
do not always notify each requester that an extension has been invoked.
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    The statutory time limits for responses are not always met. 
An agency sometimes receives an unexpectedly large number of 
FOIA requests at one time and is unable to meet the deadlines. 
Some agencies assign inadequate resources to FOIA offices. The 
Congress does not condone the failure of any agency to meet the 
law's time limits. However, as a practical matter, there is 
little that a requester can do about it. The courts have been 
reluctant to provide relief solely because the FOIA's time 
limits have not been met.
    The best advice to requesters is to be patient. The law 
allows a requester to consider that his or her request has been 
denied if it has not been decided within the time limits. This 
permits the requester to file an administrative appeal or file 
a lawsuit in Federal District Court. However, this is not 
always the best course of action. The filing of an 
administrative or judicial appeal will not necessarily result 
in any faster processing of the request.
    Each agency generally processes requests in the order of 
receipt. Some agencies will expedite the processing of urgent 
requests. Anyone with a pressing need for records should 
consult with the agency FOIA officer about how to ask for 
expedited treatment of requests.

             F. REASONS ACCESS MAY BE DENIED UNDER THE FOIA

    An agency may refuse to disclose an agency record that 
falls within any of the FOIA's nine statutory exemptions. The 
exemptions protect against the disclosure of information that 
would harm national defense or foreign policy, privacy of 
individuals, proprietary interests of business, functioning of 
the government, and other important interests. A document that 
does not qualify as an ``agency record'' may be denied because 
only agency records are available under the FOIA. Personal 
notes of agency employees may be denied on this basis. However, 
most records in the possession of an agency are ``agency 
records'' within the meaning of the FOIA.
    An agency may withhold exempt information, but it is not 
always required to do so. For example, an agency may disclose 
an exempt internal memorandum because no harm would result from 
its disclosure. However, an agency should not disclose an 
exempt document that is classified or that contains a trade 
secret.
    When a record contains some information that qualifies as 
exempt, the entire record is not necessarily exempt. Instead, 
the FOIA specifically provides that any reasonably segregable 
portions of a record must be provided to a requester after the 
deletion of the portions that are exempt. This is a very 
important requirement because it prevents an agency from 
withholding an entire document simply because one line or one 
page is exempt.

1. Exemption 1.--Classified Documents

    The first FOIA exemption permits the withholding of 
properly classified documents. Information may be classified in 
the interest of national defense or foreign policy.
    The rules for classification are established by the 
President and not the FOIA or other law. The FOIA provides 
that, if a document has been properly classified under a 
Presidential Executive order, the document can be withheld from 
disclosure.
    Classified documents may be requested under the FOIA. An 
agency can review the document to determine if it still 
requires protection. In addition, the Executive order on 
security classification establishes a special procedure for 
requesting the declassification of documents.\17\ If a 
requested document is declassified, it can be released in 
response to an FOIA request. However, a document that is 
declassified may still be exempt under other FOIA exemptions.
    \17\ At the time that this guide was prepared, the current 
Executive order on security classification was Executive Order 12958, 
which was promulgated by President Clinton on Apr. 17, 1995. The text 
of the order can be found at 60 Federal Register 19825-43 (Apr. 20, 
1995). The rules for mandatory review for declassification are in sec. 
3.6 of the Executive order.
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2. Exemption 2.--Internal Personnel Rules and Practices

    The second FOIA exemption covers matters that are related 
solely to an agency's internal personnel rules and practices. 
As interpreted by the courts, there are two separate classes of 
documents that are generally held to fall within exemption 2.
    First, information relating to personnel rules or internal 
agency practices is exempt if it is trivial administrative 
matter of no genuine public interest. A rule governing lunch 
hours for agency employees is an example.
    Second, an internal administrative manual can be exempt if 
disclosure would risk circumvention of law or agency 
regulations. In order to fall into this category, the material 
will normally have to regulate internal agency conduct rather 
than public behavior.

3. Exemption 3.--Information Exempt Under Other Laws

    The third exemption incorporates into the FOIA other laws 
that restrict the availability of information. To qualify under 
this exemption, a statute must require that matters be withheld 
from the public in such a manner as to leave no discretion to 
the agency. Alternatively, the statute must establish 
particular criteria for withholding or refer to particular 
types of matters to be withheld.
    One example of a qualifying statute is the provision of the 
Tax Code prohibiting the public disclosure of tax returns and 
tax return information.\18\ Another qualifying exemption 3 
statute is the law designating identifiable census data as 
confidential.\19\ Whether a particular statute qualifies under 
exemption 3 can be a difficult legal question.
    \18\ 26 U.S.C. Sec. 6103 (1988).
    \19\ 13 U.S.C. Sec. 9 (1988).
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4. Exemption 4.--Confidential Business Information

    The fourth exemption protects from public disclosure two 
types of information: Trade secrets and confidential business 
information. A trade secret is a commercially valuable plan, 
formula, process, or device. This is a narrow category of 
information. An example of a trade secret is the recipe for a 
commercial food product.
    The second type of protected data is commercial or 
financial information obtained from a person and privileged or 
confidential. The courts have held that data qualifies for 
withholding if disclosure by the government would be likely to 
harm the competitive position of the person who submitted the 
information. Detailed information on a company's marketing 
plans, profits, or costs can qualify as confidential business 
information. Information may also be withheld if disclosure 
would be likely to impair the government's ability to obtain 
similar information in the future.
    Only information obtained from a person other than a 
government agency qualifies under the fourth exemption. A 
person is an individual, a partnership, or a corporation. 
Information that an agency created on its own cannot normally 
be withheld under exemption four.
    Although there is no formal requirement under the FOIA, 
many agencies will notify a submitter of business information 
that disclosure of the information is being considered.\20\ The 
submitter then has an opportunity to convince the agency that 
the information qualifies for withholding. A submitter can also 
file suit to block disclosure under the FOIA. Such lawsuits are 
generally referred to as ``reverse'' FOIA lawsuits because the 
FOIA is being used in an attempt to prevent rather than to 
require the disclosure of information. A reverse FOIA lawsuit 
may be filed when the submitter of documents and the government 
disagree whether the information is exempt.
    \20\ See Predisclosure Notification Procedures for Confidential 
Commercial Information, Executive Order 12600, 3 C.F.R. 235 (1988).
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5. Exemption 5.--Internal Government Communications

    The FOIA's fifth exemption applies to internal government 
documents. An example is a letter from one government 
department to another about a joint decision that has not yet 
been made. Another example is a memorandum from an agency 
employee to his supervisor describing options for conducting 
the agency's business.
    The purpose of the fifth exemption is to safeguard the 
deliberative policymaking process of government. The exemption 
encourages frank discussion of policy matters between agency 
officials by allowing supporting documents to be withheld from 
public disclosure. The exemption also protects against 
premature disclosure of policies before final adoption.
    While the policy behind the fifth exemption is well 
accepted, the application of the exemption is complicated. The 
fifth exemption may be the most difficult FOIA exemption to 
understand and apply. For example, the exemption protects the 
policymaking process, but it does not protect purely factual 
information related to the policy process. Factual information 
must be disclosed unless it is inextricably intertwined with 
protected information about an agency decision.
    Protection for the decisionmaking process is appropriate 
only for the period while decisions are being made. Thus, the 
fifth exemption has been held to distinguish between documents 
that are pre-decisional and therefore may be protected, and 
those which are post-decisional and therefore not subject to 
protection. Once a policy is adopted, the public has a greater 
interest in knowing the basis for the decision.
    The exemption also incorporates some of the privileges that 
apply in litigation involving the government. For example, 
papers prepared by the government's lawyers can be withheld in 
the same way that papers prepared by private lawyers for 
clients are not available through discovery in civil 
litigation.

6. Exemption 6.--Personal Privacy

    The sixth exemption covers personnel, medical, and similar 
files the disclosure of which would constitute a clearly 
unwarranted invasion of personal privacy. This exemption 
protects the privacy interests of individuals by allowing an 
agency to withhold personal data kept in government files. Only 
individuals have privacy interests. Corporations and other 
legal persons have no privacy rights under the sixth exemption.
    The exemption requires agencies to strike a balance between 
an individual's privacy interest and the public's right to 
know. However, since only a clearly unwarranted invasion of 
privacy is a basis for withholding, there is a perceptible tilt 
in favor of disclosure in the exemption. Nevertheless, the 
sixth exemption makes it harder to obtain information about 
another individual without the consent of that individual.
    The Privacy Act of 1974 also regulates the disclosure of 
personal information about an individual. The FOIA and the 
Privacy Act overlap in part, but there is no inconsistency. An 
individual seeking records about himself or herself should cite 
both laws when making a request. This ensures that the maximum 
amount of disclosable information will be released. Records 
that can be denied to an individual under the Privacy Act are 
not necessarily exempt under the FOIA.

7. Exemption 7.--Law Enforcement

    The seventh exemption allows agencies to withhold law 
enforcement records in order to protect the law enforcement 
process from interference. The exemption was amended slightly 
in 1986, but it still retains six specific subexemptions.
    Exemption (7)(A) allows the withholding of a law 
enforcement record that could reasonably be expected to 
interfere with enforcement proceedings. This exemption protects 
an active law enforcement investigation from interference 
through premature disclosure.
    Exemption (7)(B) allows the withholding of information that 
would deprive a person of a right to a fair trial or an 
impartial adjudication. This exemption is rarely used.
    Exemption (7)(C) recognizes that individuals have a privacy 
interest in information maintained in law enforcement files. If 
the disclosure of information could reasonably be expected to 
constitute an unwarranted invasion of personal privacy, the 
information is exempt from disclosure. The standards for 
privacy protection in exemption 6 and exemption (7)(C) differ 
slightly. Exemption (7)(C) protects against an unwarranted 
invasion of personal privacy while exemption 6 protects against 
clearly a unwarranted invasion. Also, exemption (7)(C) allows 
the withholding of information that ``could reasonably be 
expected to'' invade someone's privacy. Under exemption 6, 
information can be withheld only if disclosure ``would'' invade 
someone's privacy.
    Exemption (7)(D) protects the identity of confidential 
sources. Information that could reasonably be expected to 
reveal the identity of a confidential source is exempt. A 
confidential source can include a State, local, or foreign 
agency or authority, or a private institution that furnished 
information on a confidential basis. In addition, the exemption 
protects information furnished by a confidential source if the 
data was compiled by a criminal law enforcement authority 
during a criminal investigation or by an agency conducting a 
lawful national security intelligence investigation.
    Exemption (7)(E) protects from disclosure information that 
would reveal techniques and procedures for law enforcement 
investigations or prosecutions or that would disclose 
guidelines for law enforcement investigations or prosecutions 
if disclosure of the information could reasonably be expected 
to risk circumvention of the law.
    Exemption (7)(F) protects law enforcement information that 
could reasonably be expected to endanger the life or physical 
safety of any individual.

8. Exemption 8.--Financial Institutions

    The eighth exemption protects information that is contained 
in or related to examination, operating, or condition reports 
prepared by or for a bank supervisory agency such as the 
Federal Deposit Insurance Corporation, the Federal Reserve, or 
similar agencies.

9. Exemption 9.--Geological Information

    The ninth FOIA exemption covers geological and geophysical 
information, data, and maps about wells. This exemption is 
rarely used.

                           G. FOIA EXCLUSIONS

    The 1986 amendments to the FOIA gave limited authority to 
agencies to respond to a request without confirming the 
existence of the requested records. Ordinarily, any proper 
request must receive an answer stating whether there is any 
responsive information, even if the requested information is 
exempt from disclosure.
    In some narrow circumstances, acknowledgement of the 
existence of a record can produce consequences similar to those 
resulting from disclosure of the record itself. In order to 
avoid this type of problem, the 1986 amendments established 
three ``record exclusions.''
    The exclusions allow an agency to treat certain exempt 
records as if the records were not subject to the FOIA. An 
agency is not required to confirm the existence of three 
specific categories of records. If these records are requested, 
the agency may respond that there are no disclosable records 
responsive to the request. However, these exclusions do not 
broaden the authority of any agency to withhold documents from 
the public. The exclusions are only applicable to information 
that is otherwise exempt from disclosure.
    The first exclusion may be used when a request seeks 
information that is exempt because disclosure could reasonably 
be expected to interfere with a current law enforcement 
investigation (exemption (7)(A)). There are three specific 
prerequisites for the application of this exclusion. First, the 
investigation in question must involve a possible violation of 
criminal law. Second, there must be reason to believe that the 
subject of the investigation is not already aware that the 
investigation is underway. Third, disclosure of the existence 
of the records--as distinguished from the contents of the 
records--could reasonably be expected to interfere with 
enforcement proceedings.
    When all of these conditions exist, an agency may respond 
to an FOIA request for investigatory records as if the records 
are not subject to the requirements of the FOIA. In other 
words, the agency's response does not have to reveal that it is 
conducting an investigation.
    The second exclusion applies to informant records 
maintained by a criminal law enforcement agency under the 
informant's name or personal identifier. The agency is not 
required to confirm the existence of these records unless the 
informant's status has been officially confirmed. This 
exclusion helps agencies to protect the identity of 
confidential informants. Information that might identify 
informants has always been exempt under the FOIA.
    The third exclusion only applies to records maintained by 
the Federal Bureau of Investigation which pertain to foreign 
intelligence, counterintelligence, or international terrorism. 
When the existence of these types of records is classified, the 
FBI may treat the records as not subject to the requirements of 
FOIA.
    This exclusion does not apply to all classified records on 
the specific subjects. It only applies when the records are 
classified and when the existence of the records is also 
classified. Since the underlying records must be classified 
before the exclusion is relevant, agencies have no new 
substantive withholding authority.
    In enacting these exclusions, congressional sponsors stated 
that it was their intent that agencies must inform FOIA 
requesters that these exclusions are available for agency use. 
Requesters who believe that records were improperly withheld 
because of the exclusions can seek judicial review.

                  H. ADMINISTRATIVE APPEAL PROCEDURES

    Whenever an FOIA request is denied, the agency must inform 
the requester of the reasons for the denial and the requester's 
right to appeal the denial to the head of the agency. A 
requester may appeal the denial of a request for a document or 
for a fee waiver. A requester may contest the type or amount of 
fees that were charged. A requester may appeal any other type 
of adverse determination, including a rejection of a request 
for failure to describe adequately the documents being 
requested or a response indicating that no requested records 
were located. A requester can also appeal because the agency 
failed to conduct an adequate search for the documents that 
were requested.
    A person whose request was granted in part and denied in 
part may appeal the part that was denied. If an agency has 
agreed to disclose some but not all requested documents, the 
filing of an appeal does not affect the release of the 
documents that are disclosable. There is no risk to the 
requester in filing an appeal.
    The appeal to the head of the agency is a simple 
administrative appeal. A lawyer can be helpful, but no one 
needs a lawyer to file an appeal. Anyone who can write a letter 
can file an appeal. Appeals to the head of the agency often 
result in the disclosure of some records that had been 
withheld. A requester who is not convinced that the agency's 
initial decision is correct should appeal. There is no charge 
for filing an administrative appeal.
    An appeal is filed by sending a letter to the head of the 
agency. The letter must identify the FOIA request that is being 
appealed. The envelope containing the letter of appeal should 
be marked in the lower left hand corner with the words 
``Freedom of Information Act Appeal.'' \21\
    \21\ Agency FOIA regulations will ordinarily describe the appeal 
procedures and requirements with more specificity. At most agencies, 
decisions on FOIA appeals have been delegated to other agency 
officials. Requesters who have an opportunity to review agency 
regulations in the Code of Federal Regulations (available in many 
libraries) may be able to speed up the processing of the appeal. 
However, following the simple procedures described in this Guide will 
be sufficient to maintain a proper appeal.
---------------------------------------------------------------------------
    Many agencies assign a number to all FOIA requests that are 
received. The number should be included in the appeal letter, 
along with the name and address of the requester. It is a 
common practice to include a copy of the agency's initial 
decision letter as part of the appeal, but this is not 
ordinarily required. It can also be helpful for the requester 
to include a telephone number in the appeal letter.
    An appeal will normally include the requester's arguments 
supporting disclosure of the documents. A requester may include 
any facts or any arguments supporting the case for reversing 
the initial decision. However, an appeal letter does not have 
to contain any arguments at all. It is sufficient to state that 
the agency's initial decision is being appealed. Appendix 1 
includes a sample appeal letter.
    The FOIA does not set a time limit for filing an 
administrative appeal of an FOIA denial. However, it is good 
practice to file an appeal promptly. Some agency regulations 
establish a time limit for filing an administrative appeal. A 
requester whose appeal is rejected by an agency because it is 
too late may refile the original FOIA request and start the 
process again.
    A requester who delays filing an appeal runs the risk that 
the documents could be destroyed. However, as long as an agency 
is considering a request or an appeal, the agency must preserve 
the documents.
    An agency is required to make a decision on an appeal 
within 20 days (excluding Saturdays, Sundays, and legal 
holidays). It is possible for an agency to extend the time 
limits by an additional 10 days. Once the time period has 
elapsed, a requester may consider that the appeal has been 
denied and may proceed with a judicial appeal. However, unless 
there is an urgent need for records, this may not be the best 
course of action. The courts are not sympathetic to appeals 
based solely on an agency's failure to comply with the FOIA's 
time limits.

                      I. FILING A JUDICIAL APPEAL

    When an administrative appeal is denied, a requester has 
the right to appeal the denial in court. An FOIA appeal can be 
filed in the U.S. District Court in the district where the 
requester lives. The requester can also file suit in the 
district where the documents are located or in the District of 
Columbia. When a requester goes to court, the burden of 
justifying the withholding of documents is on the government. 
This is a distinct advantage for the requester.
    Requesters are sometimes successful when they go to court, 
but the results vary considerably. Some requesters who file 
judicial appeals find that an agency will disclose some 
documents previously withheld rather than fight about 
disclosure in court. This does not always happen, and there is 
no guarantee that the filing of a judicial appeal will result 
in any additional disclosure.
    Most requesters require the assistance of an attorney to 
file a judicial appeal. A person who files a lawsuit and 
substantially prevails may be awarded reasonable attorney fees 
and litigation costs reasonably incurred. Some requesters may 
be able to handle their own case without an attorney. Since 
this is not a litigation guide, details of the judicial appeal 
process have not been included. Anyone considering filing an 
FOIA lawsuit can begin by reading the provisions of the FOIA on 
judicial review.\22\
    \22\ More information on judicial review under the FOIA and Privacy 
Act can be found in Adler, Litigation Under the Federal Open Government 
Laws (American Civil Liberties Union Foundation) (last published in 
1994).
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                      VII. The Privacy Act of 1974

                A. THE SCOPE OF THE PRIVACY ACT OF 1974

    The Privacy Act of 1974 provides safeguards against an 
invasion of privacy through the misuse of records by Federal 
agencies. In general, the act allows a citizen to learn how 
records are collected, maintained, used, and disseminated by 
the Federal Government. The act also permits an individual to 
gain access to most personal information maintained by Federal 
agencies and to seek amendment of any inaccurate, incomplete, 
untimely, or irrelevant information.
    The Privacy Act applies to personal information maintained 
by agencies in the executive branch of the Federal Government. 
The executive branch includes cabinet departments, military 
departments, government corporations, government controlled 
corporations, independent regulatory agencies, and other 
establishments in the executive branch. Agencies subject to the 
Freedom of Information Act [FOIA] are also subject to the 
Privacy Act. The Privacy Act does not generally apply to 
records maintained by State and local governments or private 
companies or organizations.\23\
    \23\ The Privacy Act applies to some records that are not 
maintained by an agency. Subsection (m) of the act provides that, when 
an agency provides by contract for the operation of a system of records 
on its behalf, the requirements of the Privacy Act apply to those 
records. As a result, some records maintained outside of a Federal 
agency are subject to the Privacy Act. Descriptions of these systems 
are published in the Federal Register. However, most records maintained 
outside of Federal agencies are not subject to the Privacy Act.
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    The Privacy Act only grants rights to U.S. citizens and to 
aliens lawfully admitted for permanent residence. As a result, 
a nonresident foreign national cannot use the act's provisions. 
However, a nonresident foreign national may use the FOIA to 
request records about himself or herself.
    In general, the only records subject to the Privacy Act are 
records that are maintained in a system of records. The idea of 
a ``system of records'' is unique to the Privacy Act and 
requires explanation.
    The act defines a ``record'' to include most personal 
information maintained by an agency about an individual. A 
record contains individually identifiable information, 
including but not limited to information about education, 
financial transactions, medical history, criminal history, or 
employment history. A ``system of records'' is a group of 
records from which information is actually retrieved by name, 
social security number, or other identifying symbol assigned to 
an individual.
    Some personal information is not kept in a system of 
records. This information is not subject to the provisions of 
the Privacy Act, although access may be requested under the 
FOIA. Most personal information in government files is subject 
to the Privacy Act.
    The Privacy Act also establishes general records management 
requirements for Federal agencies. In summary, there are five 
basic requirements that are most relevant to individuals.
    First, each agency must establish procedures allowing 
individuals to see and copy records about themselves. An 
individual may also seek to amend any information that is not 
accurate, relevant, timely, or complete. The rights to inspect 
and to correct records are the most important provisions of the 
Privacy Act. This guide explains in more detail how an 
individual can exercise these rights.
    Second, each agency must publish notices describing all 
systems of records. The notices include a complete description 
of personal data recordkeeping policies, practices, and 
systems. This requirement prevents the maintenance of secret 
record systems.
    Third, each agency must make reasonable efforts to maintain 
accurate, relevant, timely, and complete records about 
individuals. Agencies are prohibited from maintaining 
information about how individuals exercise rights guaranteed by 
the First Amendment to the U.S. Constitution unless maintenance 
of the information is specifically authorized by statute or by 
the individual or relates to an authorized law enforcement 
activity.
    Fourth, the act establishes rules governing the use and 
disclosure of personal information. The act specifies that 
information collected for one purpose may not be used for 
another purpose without notice to or the consent of the subject 
of the record. The act also requires that each agency keep a 
record of some disclosures of personal information.
    Fifth, the act provides legal remedies that permit an 
individual to seek enforcement of the rights granted under the 
act. In addition, Federal employees who fail to comply with the 
act's provisions may be subjected to criminal penalties.

          B. THE COMPUTER MATCHING AND PRIVACY PROTECTION ACT

    The Computer Matching and Privacy Protection Act of 1988 
(Public Law 100-503) amended the Privacy Act by adding new 
provisions regulating the use of computer matching. Records 
used during the conduct of a matching program are subject to an 
additional set of requirements.
    Computer matching is the computerized comparison of 
information about individuals for the purpose of determining 
eligibility for Federal benefit programs. A matching program 
can be subject to the requirements of the Computer Matching Act 
if records from a Privacy Act system of records are used during 
the program. If Federal Privacy Act records are matched against 
State or local records, then the State or local matching 
program can be subject to the new matching requirements.
    In general, matching programs involving Federal records 
must be conducted under a matching agreement between the source 
and recipient agencies. The matching agreement describes the 
purpose and procedures of the matching and establishes 
protections for matching records. The agreement is subject to 
review and approval by a Data Integrity Board. Each Federal 
agency involved in a matching activity must establish a Data 
Integrity Board.
    For an individual seeking access to or correction of 
records, the computer matching legislation provides no special 
access rights. If matching records are Federal records, then 
the access and correction provisions of the Privacy Act apply. 
There is no general right of access or correction for matching 
records of State and local agencies. It is possible that rights 
are available under State or local laws. There is, however, a 
requirement that an individual be notified of agency findings 
prior to the taking of any adverse action as a result of a 
computer matching program. An individual must also be given an 
opportunity to contest such findings. The notice and 
opportunity-to-contest provisions apply to matching records 
whether the matching was done by the Federal Government or by a 
State or local government. Section 7201 of Public Law 101-508 
modified the due process notice requirement to permit the use 
of statutory or regulatory notice periods.
    The matching provisions also require that any agency--
Federal or non-Federal--involved in computer matching must 
independently verify information used to take adverse action 
against an individual. This requirement was included in order 
to protect individuals from arbitrary or unjustified denials of 
benefits. Independent verification includes independent 
investigation and confirmation of information. Public Law 101-
508 also modified the independent verification requirement in 
circumstances in which it was unnecessary.
    Most of the provisions of the Computer Matching and Privacy 
Protection Act of 1988 were originally scheduled to become 
effective in July 1989. Public Law 101-56 delayed the effective 
date for most matching programs until January 1, 1990.

                          C. LOCATING RECORDS

    There is no central index of Federal Government records 
about individuals. An individual who wants to inspect records 
about himself or herself must first identify which agency has 
the records. Often, this will not be difficult. For example, an 
individual who was employed by the Federal Government knows 
that the employing agency or the Office of Personnel Management 
maintains personnel files.
    Similarly, an individual who receives veterans' benefits 
will normally find relevant records at the Department of 
Veterans Affairs or at the Defense Department. Tax records are 
maintained by the Internal Revenue Service, social security 
records by the Social Security Administration, passport records 
by the State Department, etc.
    For those who are uncertain about which agency has the 
records that are needed, there are several sources of 
information. First, an individual can ask an agency that might 
maintain the records. If that agency does not have the records, 
it may be able to identify the proper agency.
    Second, a government directory such as the United States 
Government Manual \24\ contains a complete list of all Federal 
agencies, a description of agency functions, and the address of 
the agency and its field offices. An agency responsible for 
operating a program normally maintains the records related to 
that program.
    \24\ The United States Government Manual is sold by the 
Superintendent of Documents of the U.S. Government Printing Office. 
Virtually every public library should have a copy.
---------------------------------------------------------------------------
    Third, a Federal Information Center can help to identify 
government agencies, their functions, and their records. These 
Centers, which are operated by the General Services 
Administration, serve as clearinghouses for information about 
the Federal Government. There are Federal Information Centers 
throughout the country.
    Fourth, every 2 years, the Office of the Federal Register 
publishes a compilation of system of records notices for all 
agencies. These notices contain a complete description of each 
record system maintained by each agency. The compilation--which 
is published in five large volumes--is the most complete 
reference for information about Federal agency personal 
information practices.\25\ The information that appears in the 
compilation also appears in various issues of the Federal 
Register.\26\
    \25\ Each system notice contains the name of the system; its 
location; the categories of individuals covered by the system; the 
categories of records in the system; the legal authority for 
maintenance of the system; the routine disclosures that may be made for 
records in the system; the policies and practices of storing, 
retrieving, accessing, retaining, and disposing of records; the name 
and address of the manager of the system; procedures for requesting 
access to the records; procedures for requesting correction or 
amendment of the records; the source of the information in the system; 
and a description of any disclosure exemptions that may be applied to 
the records in the system.
    \26\ Agencies are required to publish in the Federal Register a 
description of each system of records when the system is established or 
amended. In the past, agencies were required to publish an annual 
compilation in the Federal Register, but that requirement was 
eliminated in 1982. As a result, for most agencies it will be difficult 
to find a complete list of all systems of records in the Federal 
Register. Some agencies do, however, reprint all system notices from 
time to time. An agency's Privacy Act/FOIA officer may be able to 
provide more information about the agency's publication practices.
---------------------------------------------------------------------------
    The compilation--formally called Privacy Act Issuances--may 
be difficult to find and hard to use. It does not contain a 
comprehensive index. Copies will be available in some Federal 
depository libraries and possibly in other libraries as well. 
Although the compilation is the best single source of detailed 
information about personal records maintained by Federal 
agencies, it is not necessary to consult the compilation before 
making a Privacy Act request. A requester is not required to 
identify the specific system of records that contains the 
information being sought. It is sufficient to identify the 
agency that has the records. Using information provided by the 
requester, the agency will determine which system of records 
has the files that have been requested.
    Those who request records under the Privacy Act can help 
the agency by identifying the type of records being sought. 
Large agencies maintain hundreds of different record systems. A 
request can be processed faster if the requester tells the 
agency that he or she was employed by the agency, was the 
recipient of benefits under an agency program, or had other 
specific contacts with the agency.

               D. MAKING A PRIVACY ACT REQUEST FOR ACCESS

    The fastest way to make a Privacy Act request is to 
identify the specific system of records. The request can be 
addressed to the system manager. Few people do this. Instead, 
most people address their requests to the head of the agency 
that has the records or to the agency's Privacy Act/FOIA 
officer. The envelope containing the written request should be 
marked ``Privacy Act/FOIA Request'' in the bottom left-hand 
corner.\27\
    \27\ All agencies have Privacy Act regulations that describe the 
request process in greater detail. Large agencies may have several 
components, each of which has its own Privacy Act rules. Requesters who 
can find agency Privacy Act regulations in the Code of Federal 
Regulations (available in many libraries) might read these regulations 
before making a request. A requester who follows the agency's specific 
procedures may receive a faster response. However, the simple 
procedures suggested in this guide are adequate to meet the minimum 
statutory requirements for a Privacy Act request.
---------------------------------------------------------------------------
    There are three basic elements to a request for records 
under the Privacy Act. First, the letter should state that the 
request is being made under the Privacy Act. Second, the letter 
should include the name, address, and signature of the 
requester. Third, the request should describe the records as 
specifically as possible. Appendix 1 includes a sample Privacy 
Act request letter.
    It is a common practice for an individual seeking records 
about himself or herself to make the request under both the 
Privacy Act of 1974 and the Freedom of Information Act. See the 
discussion in the front of this guide about which act to use.
    A requester can describe the records by identifying a 
specific system of records, by describing his or her contacts 
with an agency, or by simply asking for all records about 
himself or herself. The broader and less specific a request is, 
the longer it may take for an agency to respond.
    It is a good practice for a requester to describe the type 
of records that he or she expects to find. For example, an 
individual seeking a copy of his service record in the Army 
should state that he was in the Army and include the 
approximate dates of service. This will help the Defense 
Department narrow its search to record systems that are likely 
to contain the information being sought. An individual seeking 
records from the Federal Bureau of Investigation may ask that 
files in specific field offices be searched in addition to the 
FBI's central office files. The FBI does not routinely search 
field office records without a specific request.
    An agency will generally require a requester to provide 
some proof of identity before records will be disclosed. 
Agencies may have different requirements. Some agencies will 
accept a signature; others may require certification of 
identity by a notarized signature or by a declaration by the 
requester under penalty of perjury. If an individual goes to 
the agency to inspect records, standard personal identification 
may be acceptable. More stringent requirements may apply if the 
records being sought are especially sensitive.
    An agency will inform requesters of any special 
identification requirements. Requesters who need records 
quickly should first consult agency regulations or talk to the 
agency's Privacy Act/FOIA officer to find out how to provide 
adequate identification.
    An individual who visits an agency office to inspect a 
Privacy Act record may bring along a friend or relative to 
review the record. When a requester brings another person, the 
agency may ask the requester to sign a written statement 
authorizing discussion of the record in the presence of that 
person.
    It is a crime to knowingly and willfully request or obtain 
records under the Privacy Act under false pretenses. A request 
for access under the Privacy Act can only be made by the 
subject of the record. An individual cannot make a request 
under the Privacy Act for a record about another person. The 
only exception is for a parent or legal guardian who may 
request records on behalf of a minor or a person who has been 
declared incompetent.

                                E. FEES

    Under the Privacy Act, fees can only be charged for the 
cost of copying records. No fees may be charged for the time it 
takes to search for records or for the time it takes to review 
the records to determine if any exemptions apply. This is a 
major difference from the FOIA. Under the FOIA, fees can 
sometimes be charged to recover search costs and review 
costs.\28\ The different fee structure in the two laws is one 
reason many requesters seeking records about themselves cite 
both laws. This minimizes allowable fees.
    \28\ An individual seeking records about himself or herself under 
the FOIA should not be charged review charges. The only charges 
applicable under the FOIA are search and copy charges.
---------------------------------------------------------------------------
    Many agencies will not charge fees for making a copy of a 
Privacy Act file, especially when the file is small. If paying 
the copying charges is a problem, the requester should explain 
in the request letter. An agency can waive fees under the 
Privacy Act.

                  F. REQUIREMENTS FOR AGENCY RESPONSES

    Unlike the FOIA, there is no fixed time when an agency must 
respond to a request for access to records under the Privacy 
Act. It is good practice for an agency to acknowledge receipt 
of a Privacy Act request within 10 days and to provide the 
requested records within 30 days.
    At many agencies, FOIA and Privacy Act requests are 
processed by the same personnel. When there is a backlog of 
requests, it takes longer to receive a response. As a practical 
matter, there is little that a requester can do when an agency 
response is delayed. Requesters should be patient.
    Agencies generally process requests in the order in which 
they were received. Some agencies will expedite the processing 
of urgent requests. Anyone with a pressing need for records 
should consult with the agency Privacy Act/FOIA officer about 
how to ask for expedited treatment of requests.

         G. REASONS ACCESS MAY BE DENIED UNDER THE PRIVACY ACT

    Not all records about an individual must be disclosed under 
the Privacy Act. Some records may be withheld to protect 
important government interests such as national security or law 
enforcement.
    The Privacy Act exemptions are different than the 
exemptions of the FOIA. Under the FOIA, any record may be 
withheld from disclosure if it contains exempt information when 
a request is received. The decision to apply an FOIA exemption 
is made only after a request has been made. In contrast, 
Privacy Act exemptions apply not to a record but to a system of 
records. Before an agency can apply a Privacy Act exemption, 
the agency must first issue a regulation stating that there may 
be exempt records in that system of records.
    Without reviewing system notices or agency regulations, it 
is hard to tell whether particular Privacy Act records are 
exempt from disclosure. However, it is a safe assumption that 
any system of records that qualifies for an exemption has been 
exempted by the agency.
    Since most record systems are not exempt, the exemptions 
are not relevant to most requests. Also, agencies do not always 
rely upon available Privacy Act exemptions unless there is a 
specific reason to do so. Thus, some records that could be 
withheld will nevertheless be disclosed upon request.
    Because Privacy Act exemptions are complex and used 
infrequently, most requesters need not worry about them. The 
exemptions are discussed here for those interested in the act's 
details and for reference when an agency withholds records. 
Anyone needing more information about the Privacy Act's 
exemptions can begin by reading the relevant sections of the 
act. The complete text of the act is reprinted in an appendix 
to this guide.\29\
    \29\ In 1975, the Office of Management and Budget issued guidance 
to Federal agencies on the Privacy Act of 1974. Those guidelines are a 
good source of commentary and explanation for many of the provisions of 
the act. The OMB guidelines can be found at 40 Federal Register 28948 
(July 9, 1975).
---------------------------------------------------------------------------
    The Privacy Act's exemptions differ from those of the FOIA 
in another important way. The FOIA is a disclosure law. 
Information exempt under the FOIA is exempt from disclosure 
only. The Privacy Act, however, imposes many separate 
requirements on personal records. Some systems of records are 
exempt from the disclosure requirements, but no system is 
exempt from all Privacy Act requirements.
    For example, no system of records is ever exempt from the 
requirement that a description of the system be published. No 
system of records can be exempted from the limitations on 
disclosure of the records outside of the agency. No system is 
exempt from the requirement to maintain an accounting for 
disclosures. No system is exempt from the restriction against 
the maintenance of unauthorized information on the exercise of 
First Amendment rights. All systems are subject to the 
requirement that reasonable efforts be taken to ensure that 
records disclosed outside the agency be accurate, complete, 
timely, and relevant. Each agency must maintain proper 
administrative controls and security for all systems. Finally, 
the Privacy Act's criminal penalties remain fully applicable to 
each system of records.

1. General Exemptions

    There are two general exemptions under the Privacy Act. The 
first applies to all records maintained by the Central 
Intelligence Agency. The second applies to selected records 
maintained by an agency or component whose principal function 
is any activity pertaining to criminal law enforcement. Records 
of criminal law enforcement agencies can be exempt under the 
Privacy Act if the records consist of (A) information compiled 
to identify individual criminal offenders and which consists 
only of identifying data and notations of arrests, the nature 
and disposition of criminal charges, sentencing, confinement, 
release, and parole and probation status; (B) criminal 
investigatory records associated with an identifiable 
individual; or (C) reports identifiable to a particular 
individual compiled at any stage from arrest through release 
from supervision.
    Systems of records subject to the general exemptions may be 
exempted from many of the Privacy Act's requirements. Exemption 
from the act's access and correction provisions is the most 
important. An individual has no right under the Privacy Act to 
ask for a copy of or to seek correction of a record subject to 
the general exemptions.
    In practice, these exemptions are not as expansive as they 
sound. Most agencies that have exempt records will accept and 
process Privacy Act requests. The records will be reviewed on a 
case-by-case basis. Agencies will often disclose any 
information that does not require protection. Agencies also 
tend to follow a similar policy for requests for correction.
    Individuals interested in obtaining records from the 
Central Intelligence Agency or from law enforcement agencies 
should not be discouraged from making requests for access. Even 
if the Privacy Act access exemption is applied, portions of the 
record may still be disclosable under the FOIA. This is a 
primary reason individuals should cite both the Privacy Act and 
the FOIA when requesting records.

2. Specific Exemptions

    There are seven specific Privacy Act exemptions that can be 
applied to systems of records. Records subject to these 
exemptions are not exempt from as many of the act's 
requirements as are the records subject to the general 
exemptions. However, records exempt under the specific 
exemptions are likely to be exempt from the Privacy Act's 
access and correction provisions. Nevertheless, since the 
access and correction exemptions are not always applied when 
available, those seeking records should not be discouraged from 
making a request. Also, the FOIA can be used to seek access to 
records exempt under the Privacy Act.
    The first specific exemption covers record systems 
containing information properly classified in the interest of 
national defense or foreign policy. Classified information is 
also exempt from disclosure under the FOIA and will normally be 
unavailable under both the FOIA and Privacy Acts.
    The second specific exemption applies to systems of records 
containing investigatory material compiled for law enforcement 
purposes other than material covered by the general law 
enforcement exemption. The specific law enforcement exemption 
is limited when--as a result of the maintenance of the 
records--an individual is denied any right, privilege, or 
benefit to which he or she would be entitled by Federal law or 
for which he or she would otherwise be entitled. In such a 
case, disclosure is required except where disclosure would 
reveal the identity of a confidential source who furnished 
information to the government under an express promise that the 
identity of the source would be held in confidence. If the 
information was collected from a confidential source before the 
effective date of the Privacy Act (September 27, 1975), an 
implied promise of confidentiality is sufficient to permit 
withholding of the identity of the source.\30\
    \30\ This distinction between express and implied promises of 
confidentiality is repeated throughout the specific exemptions of the 
Privacy Act.
---------------------------------------------------------------------------
    The third specific exemption applies to systems of records 
maintained in connection with providing protective services to 
the President of the United States or other individuals who 
receive protection from the Secret Service.
    The fourth specific exemption applies to systems of records 
required by statute to be maintained and used solely as 
statistical records.
    The fifth specific exemption covers investigatory material 
compiled solely to determine suitability, eligibility, or 
qualifications for Federal civilian employment, military 
service, Federal contracts, or access to classified 
information. However, this exemption applies only to the extent 
that disclosure of information would reveal the identity of a 
confidential source who provided the information under a 
promise of confidentiality.
    The sixth specific exemption applies to systems of records 
that contain testing or examination material used solely to 
determine individual qualifications for appointment or 
promotion in Federal service, but only when disclosure would 
compromise the objectivity or fairness of the testing or 
examination process. Effectively, this exemption permits 
withholding of questions used in employment tests.
    The seventh specific exemption covers evaluation material 
used to determine potential for promotion in the armed 
services. The material is only exempt to the extent that 
disclosure would reveal the identity of a confidential source 
who provided the information under a promise of 
confidentiality.

3. Medical Records

    Medical records maintained by Federal agencies--for 
example, records at Veterans Administration hospitals--are not 
formally exempt from the Privacy Act's access provisions. 
However, the Privacy Act authorizes a special procedure for 
medical records that operates, at least in part, like an 
exemption.
    Agencies may deny individuals direct access to medical 
records, including psychological records, if the agency deems 
it necessary. An agency normally reviews medical records 
requested by an individual. If the agency determines that 
direct disclosure is unwise, it can arrange for disclosure to a 
physician selected by the individual or possibly to another 
person chosen by the individual.

4. Litigation Records

    The Privacy Act's access provisions include a general 
limitation on access to civil litigation records. The act does 
not require an agency to disclose to an individual any 
information compiled in reasonable anticipation of a civil 
action or proceeding. This limitation operates like an 
exemption, although there is no requirement that the exemption 
be applied by regulation to a system of records before it can 
be used.

        H. ADMINISTRATIVE APPEAL PROCEDURES FOR DENIAL OF ACCESS

    Unlike the FOIA, the Privacy Act does not provide for an 
administrative appeal of the denial of access. However, many 
agencies have established procedures that will allow Privacy 
Act requesters to appeal a denial of access without going to 
court. An administrative appeal is often allowed under the 
Privacy Act, even though it is not required, because many 
individuals cite both the FOIA and Privacy Act when making a 
request. The FOIA provides specifically for an administrative 
appeal, and agencies are required to consider an appeal under 
the FOIA.
    When a Privacy Act request for access is denied, agencies 
usually inform the requester of any appeal rights that are 
available. If no information on appeal rights is included in 
the denial letter, the requester should ask the Privacy Act/
FOIA officer. Unless an agency has established an alternative 
procedure, it is possible that an appeal filed directly with 
the head of the agency will be considered by the agency.
    When a request for access is denied under the Privacy Act, 
the agency explains the reason for the denial. The explanation 
must name the system of records and explain which exemption is 
applicable to the system. An appeal may be made on the basis 
that the record is not exempt, that the system of records has 
not been properly exempted, or that the record is exempt but no 
harm to an important interest will result if the record is 
disclosed.
    There are three basic elements to a Privacy Act appeal 
letter. First, the letter should state that the appeal is being 
made under the Privacy Act of 1974. If the FOIA was cited when 
the request for access was made, the letter should state that 
the appeal is also being made under the FOIA. This is important 
because the FOIA grants requesters statutory appeal rights.
    Second, a Privacy Act appeal letter should identify the 
denial that is being appealed and the records that were 
withheld. The appeal letter should also explain why the denial 
of access was improper or unnecessary.
    Third, the appeal should include the requester's name and 
address. It is a good practice for a requester to also include 
a telephone number when making an appeal.
    Appendix 1 includes a sample letter of appeal.

               I. AMENDING RECORDS UNDER THE PRIVACY ACT

    The Privacy Act grants an important right in addition to 
the ability to inspect records. The act permits an individual 
to request a correction of a record that is not accurate, 
relevant, timely, or complete. This remedy allows an individual 
to correct errors and to prevent incorrect information from 
being disseminated by the agency or used unfairly against the 
individual.
    The right to seek a correction extends only to records 
subject to the Privacy Act. Also, an individual can only 
correct errors contained in a record that pertains to himself 
or herself. Records disclosed under the FOIA cannot be amended 
through the Privacy Act unless the records are also subject to 
the Privacy Act. Records about unrelated events or about other 
people cannot be amended unless the records are in a Privacy 
Act file maintained under the name of the individual who is 
seeking to make the correction.
    A request to amend a record should be in writing. Agency 
regulations explain the procedure in greater detail, but the 
process is not complicated. A letter requesting an amendment of 
a record will normally be addressed to the Privacy Act/FOIA 
officer of the agency or to the agency official responsible for 
the maintenance of the record system containing the erroneous 
information. The envelope containing the request should be 
marked ``Privacy Act Amendment Request'' on the lower left 
corner.
    There are five basic elements to a request for amending a 
Privacy Act record.
    First, the letter should state that it is a request to 
amend a record under the Privacy Act of 1974.
    Second, the request should identify the specific record and 
the specific information in the record for which an amendment 
is being sought. Copies of the records sought to be amended may 
be included.
    Third, the request should state why the information is not 
accurate, relevant, timely, or complete. Supporting evidence 
may be included with the request.
    Fourth, the request should state what new or additional 
information, if any, should be included in place of the 
erroneous information. Evidence of the validity of the new or 
additional information should be included. If the information 
in the file is wrong and needs to be removed rather than 
supplemented or corrected, the request should make this clear.
    Fifth, the request should include the name and address of 
the requester. It is a good idea for a requester to include a 
telephone number.
    Appendix 1 includes a sample letter requesting amendment of 
a Privacy Act record.

            J. APPEALS AND REQUIREMENTS FOR AGENCY RESPONSES

    An agency that receives a request for amendment under the 
Privacy Act must acknowledge receipt of the request within 10 
days (not including Saturdays, Sundays, and legal holidays). 
The agency must promptly rule on the request.
    The agency may make the amendment requested. If so, the 
agency must notify any person or agency to which the record had 
previously been disclosed of the correction.
    If the agency refuses to make the change requested, the 
agency must inform the requester of: (1) the agency's refusal 
to amend the record; (2) the reason for refusing to amend the 
request; and (3) the procedures for requesting a review of the 
denial. The agency must provide the name and business address 
of the official responsible for conducting the review.
    An agency must decide an appeal of a denial of a request 
for amendment within 30 days (excluding Saturdays, Sundays, and 
legal holidays), unless the time period is extended by the 
agency for good cause. If the appeal is granted, the record 
will be corrected.
    If the appeal is denied, the agency must inform the 
requester of the right to judicial review. In addition, a 
requester whose appeal has been denied also has the right to 
place in the agency file a concise statement of disagreement 
with the information that was the subject of the request for 
amendment.
    When a statement of disagreement has been filed and an 
agency is disclosing the disputed information, the agency must 
mark the information and provide copies of the statement of 
disagreement. The agency may also include a concise statement 
of its reasons for not making the requested amendments. The 
agency must also give a copy of the statement of disagreement 
to any person or agency to whom the record had previously been 
disclosed.

                     K. FILING FOR JUDICIAL APPEAL

    The Privacy Act provides a civil remedy whenever an agency 
denies access to a record or refuses to amend a record. An 
individual may sue an agency if the agency fails to maintain 
records with accuracy, relevance, timeliness, and completeness 
as is necessary to assure fairness in any agency determination 
and the agency makes a determination that is adverse to the 
individual. An individual may also sue an agency if the agency 
fails to comply with any other Privacy Act provision in a 
manner that has an adverse effect on the individual.
    The Privacy Act protects a wide range of rights about 
personal records maintained by Federal agencies. The most 
important are the right to inspect records and the right to 
seek correction of records. Other rights have also been 
mentioned here, and still others can be found in the text of 
the act. Most of these rights can become the subject of 
litigation.
    An individual may file a lawsuit against an agency in the 
Federal District Court in which the individual lives, in which 
the records are situated, or in the District of Columbia. A 
lawsuit must be filed within 2 years from the date on which the 
basis for the lawsuit arose.
    Most individuals require the assistance of an attorney to 
file a lawsuit. An individual who files a lawsuit and 
substantially prevails may be awarded reasonable attorney fees 
and litigation costs reasonably incurred. Some requesters may 
be able to handle their own case without an attorney. Since 
this is not a litigation guide, details about the judicial 
appeal process have not been included. Anyone considering 
filing a Privacy Act lawsuit can begin by reviewing the 
provisions of the Privacy Act on civil remedies.\31\
    \31\ See footnote 22.
                          A P P E N D I X E S

                              ----------                              


             Appendix 1.--Sample Request and Appeal Letters
              a. freedom of information act request letter
Agency Head [or Freedom of Information Act Officer]
Name of Agency
Address of Agency
City, State, Zip Code

Re: Freedom of Information Act Request

Dear     :

    This is a request under the Freedom of Information Act.

    I request that a copy of the following documents [or documents 
containing the following information] be provided to me: [identify the 
documents or information as specifically as possible].

    In order to help to determine my status for purposes of determining 
the applicability of any fees, you should know that I am (insert a 
suitable description of the requester and the purpose of the request).

                [Sample requester descriptions:

        a representative of the news media affiliated with the ________ 
        newspaper (magazine, television station, etc.), and this 
        request is made as part of news gathering and not for a 
        commercial use.

        affiliated with an educational or noncommercial scientific 
        institution, and this request is made for a scholarly or 
        scientific purpose and not for a commercial use.

        an individual seeking information for personal use and not for 
        a commercial use.

        affiliated with a private corporation and am seeking 
        information for use in the company's business.]

    [Optional] I am willing to pay fees for this request up to a 
maximum of $____. If you estimate that the fees will exceed this limit, 
please inform me first.

    [Optional] I request a waiver of all fees for this request. 
Disclosure of the requested information to me is in the public interest 
because it is likely to contribute significantly to public 
understanding of the operations or activities of the government and is 
not primarily in my commercial interest. [Include specific details, 
including how the requested information will be disseminated by the 
requester for public benefit.]

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my request.

    Thank you for your consideration of this request.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
      
              b. freedom of information act appeal letter
Agency Head or Appeal Officer
Name of Agency
Address of Agency
City, State, Zip Code

Re: Freedom of Information Act Appeal

Dear     :

    This is an appeal under the Freedom of Information Act.

    On (date), I requested documents under the Freedom of Information 
Act. My request was assigned the following identification number: 
________. On (date), I received a response to my request in a letter 
signed by (name of official). I appeal the denial of my request.

    [Optional] The documents that were withheld must be disclosed under 
the FOIA because . . . .

    [Optional] I appeal the decision to deny my request for a waiver of 
fees. I believe that I am entitled to a waiver of fees. Disclosure of 
the documents I requested is in the public interest because it is 
likely to contribute significantly to public understanding of the 
operations or activities of the government and is not primarily in my 
commercial interest. (Provide details)

    [Optional] I appeal the decision to require me to pay review costs 
for this request. I am not seeking the documents for a commercial use. 
(Provide details)

    [Optional] I appeal the decision to require me to pay search and/or 
review charges for this request. I am a representative of the news 
media seeking information as part of news gathering and not for 
commercial use.

    [Optional] I appeal the decision to require me to pay search and/or 
review charges for this request. I am a representative of an 
educational institution seeking information for a scholarly purpose.

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my appeal.

    Thank you for your consideration of this appeal.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
      
                c. privacy act request for access letter
Privacy Act or Freedom of Information Officer
Name of Agency
Address of Agency
City, State, Zip Code

Re: Privacy Act and Freedom of Information Act Request for Access

Dear     :

    This is a request under the Privacy Act of 1974 and the Freedom of 
Information Act.

    I request a copy of any records [or specifically named records] 
about me maintained at your agency.

    [Optional] To help you to locate my records, I have had the 
following contacts with your agency: [mention job applications, periods 
of employment, loans or agency programs applied for, etc.].

    [Optional] I am willing to pay fees for this request up to a 
maximum of $____. If you estimate that the fees will exceed this limit 
please inform me first.

    [Optional] Enclosed is [a notarized signature or other identifying 
document] that will verify my identity.

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my request.

    Thank you for your consideration of this request.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
      
                 d. privacy act denial of access appeal
Agency Head or Appeal Officer
Name of Agency
Address of Agency
City, State, Zip Code

Re: Appeal of Denial of Privacy Act and Freedom of Information Act 
Access Request

Dear     :

    This is an appeal under the Privacy Act and the Freedom of 
Information Act of the denial of my request for access to records.

    On (date), I requested access to records under the Privacy Act of 
1974. My request was assigned the following identification number: 
________. On (date), I received a response to my request in a letter 
signed by (name of official). I appeal the denial of my request.

    [Optional] The records that were withheld should be disclosed to me 
because . . . .

    [Optional] Please consider that this appeal is also made under the 
Freedom of Information Act. Please provide any additional information 
that may be available under the FOIA.

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my appeal.

    Thank you for your consideration of this appeal.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
      
                e. privacy act request to amend records
Privacy Act and Freedom of Information Act Officer
Name of Agency
Address of Agency
City, State, Zip Code

Re: Privacy Act Request to Amend Records

Dear     :

    This is a request under the Privacy Act to amend records about 
myself maintained by your agency.

    I believe that the following is not correct: [Describe the 
incorrect information as specifically as possible].

    The information is not (accurate) (relevant) (timely) (complete) 
because . . . .

    [Optional] Enclosed are copies of documents that show that the 
information is incorrect.

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my request.

    I request that the information be [deleted] [changed to read:].

    Thank you for your consideration of this request.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
      
           f. privacy act appeal of refusal to amend records
Agency Head or Appeal Officer
Name of Agency
Address of Agency
City, State, Zip Code

Re: Privacy Act Appeal of Refusal to Amend Records

Dear     :

    This is an appeal under the Privacy Act of the refusal of your 
agency to amend records as I requested.

    On (date), I requested that records about me be amended. My request 
was assigned the following identification number ________. On (date), I 
was informed by (name of official) that my request was rejected. I 
appeal the rejection of my request.

    The rejection of my request for amendment was wrong because . . . .

    [Optional] I enclose additional evidence that shows that the 
records are incorrect and that the amendment I requested is 
appropriate.

    [Optional] I also include a telephone number at which I can be 
contacted during the hours of ________, if necessary, to discuss any 
aspect of my appeal.

    Thank you for your consideration of this appeal.

                                        Sincerely,



                                        Name
                                        Address
                                        City, State, Zip Code
                                        Telephone number [Optional]
Appendix 2.--Bibliography of Congressional Publications on the Freedom 
                           of Information Act

         CONGRESSIONAL HEARINGS, REPORTS, DOCUMENTS, AND PRINTS

              (LISTED CHRONOLOGICALLY BY PUBLICATION DATE)
    Note on availability: Most of these publications are out of print. 
Copies of all congressional publications should be available at Federal 
Depository Libraries located throughout the country.

1964

    Senate Committee on the Judiciary. Clarifying and Protecting the 
Right of the Public to Information and for Other Purposes. S. Rept. 
1219, 88th Congress, 2d Session. 1964.

    Senate Committee on the Judiciary. Freedom of Information. 
Hearings, 98th Congress, 1st Session. 1964.

1965

    House Committee on Government Operations. Federal Public Records 
Law. Hearings, 89th Congress, 2d Session. 1965.

    Senate Committee on the Judiciary. Administrative Procedure Act. 
Hearings, 89th Congress, 1st Session. 1965.

    Senate Committee on the Judiciary. Clarifying and Protecting the 
Right of the Public to Information, and for Other Purposes. S. Rept. 
813, 89th Congress, 1st Session. 1965.

1966

    House Committee on Government Operations. Clarifying and Protecting 
the Right of the Public to Information. H. Rept. 1497, 89th Congress, 
2d Session. 1966.

1967

    House Committee on the Judiciary. Codification of Public Law 89-
487. H. Rept. 125, 90th Congress, 1st Session. 1967.

    Senate Committee on the Judiciary. Amending Section 552 of Title 5, 
United States Code. S. Rept. 248, 90th Congress, 1st Session. 1967.

1968

    House Committee on Government Operations. Freedom of Information 
Act (Compilation and Analysis of Departmental Regulations Implementing 
5 U.S.C. 552). Committee print, 90th Congress, 2d Session. 1968.

    Senate Committee on the Judiciary. The Freedom of Information Act 
(Ten Months Review). Committee print, 90th Congress, 2d Session. 1968.

1972

    House Committee on Government Operations. Administration of the 
Freedom of Information Act. H. Rept. 92-1419, 92nd Congress, 2d 
Session. 1972.

    House Committee on Government Operations. Sale or Distribution of 
Mailing Lists By Federal Agencies. Hearings, 92nd Congress, 2d Session. 
1972.

    House Committee on Government Operations. U.S. Government 
Information Policies and Practices--Administration and Operation of the 
Freedom of Information Act. (Parts 4-6). Hearings, 92nd Congress, 2d 
Session. 1972.

    House Committee on Government Operations. U.S. Government 
Information Policies and Practices--Security Classification Problems 
Involving Subsection (b)(1) of the Freedom of Information Act. (Part 
7). Hearings, 92nd Congress, 2d Session. 1972.

1973

    House Committee on Government Operations. Availability of 
Information to Congress. Hearings, 93rd Congress, 1st Session. 1973.

    House Committee on Government Operations. Executive Classification 
of Information--Security Classification Problems Involving Exemption 
(b)(1) of the Freedom of Information Act (5 U.S.C. 552). H. Rept. 93-
221, 93rd Congress, 1st Session. 1973.

    House Committee on Government Operations. The Freedom of 
Information Act. Hearings, 93rd Congress, 1st Session. 1973.

    Senate Committee on Government Operations and Committee on the 
Judiciary. Executive Privilege, Secrecy in Government, Freedom of 
Information. Hearings, 93rd Congress, 1st Session. 1973.

1974

    House Committee on Government Operations. Amending Section 552 of 
Title 5, United States Code, Known as the Freedom of Information Act. 
H. Rept. 93-876, 93rd Congress, 2d Session. 1974.

    House Committee on Government Operations. Amending the Freedom of 
Information Act to Require that Information Be Made Available to 
Congress. H. Rept. 93-990, 93rd Congress, 2d Session. 1974.

    House Committee on Government Operations. Security Classification 
Reform. Hearings, 93rd Congress, 2d Session. 1974.

    House of Representatives. Message from the President of the United 
States. Vetoing H.R. 12471, Amend Freedom of Information Act. H. Doc. 
93-383. 93rd Congress. 2d Session. 1974.

    House/Senate Committee of Conference. Freedom of Information Act 
Amendments. H. Rept. 93-1380 or S. Rept. 93-1200, 93rd Congress, 2d 
Session. 1974.

    Senate Committee on the Judiciary. Amending the Freedom of 
Information Act. S. Rept. 93-854, 93rd Congress, 2d Session. 1974.

    Senate Committee on the Judiciary. Freedom of Information Act 
Source Book: Legislative Materials, Cases, Articles. S. Doc. 93-82, 
93rd Congress. 2d Session. 1974.

1975

    House Committee on Government Operations and Senate Committee on 
the Judiciary. Freedom of Information Act and Amendments of 1974 (P.L. 
93-502). Source Book: Legislative History, Texts, and Other Documents. 
Joint committee print, 94th Congress, 1st Session. 1975.

1977
    House Committee on Government Operations. Business Record Exemption 
of the Freedom of Information Act. Hearings, 95th Congress, 1st 
Session. 1977.

    Senate Committee on the Judiciary. Freedom of Information Act. 
Hearings, 95th Congress, 1st Session. 1977.

1978

    House Committee on Government Operations. FBI Compliance with the 
Freedom of Information Act. Hearing, 95th Congress, 2d Session. 1978.

    House Committee on Government Operations. Freedom of Information 
Act Requests for Business Data and Reverse-FOIA Lawsuits. H. Rept. 95-
1382, 95th Congress, 2d Session. 1978.

    Senate Committee on the Judiciary. The Erosion of Law Enforcement 
Intelligence and Its Impact on the Public Security. Committee print, 
95th Congress, 2d Session. 1978.

    Senate Committee on the Judiciary. The Erosion of Law Enforcement 
Intelligence and Its Impact on the Public Security. Hearings, 95th 
Congress, 1st and 2d Sessions. 1977-1978.

1979

    House Committee on Government Operations. Security Classification 
Exemption to the Freedom of Information Act. Hearing, 95th Congress, 
1st Session. 1979.

1980

    House Permanent Select Committee on Intelligence. Impact of the 
Freedom of Information Act and the Privacy Act on Intelligence 
Activities. Hearing, 96th Congress, 1st Session. 1980.

    Senate Committee on Governmental Affairs. Oversight of the 
Administration of the Federal Freedom of Information Act. Hearings, 
96th Congress, 2d Session. 1980.

    Senate Committee on the Judiciary. Agency Implementation of the 
1974 Amendments to the Freedom of Information Act. Committee print, 
95th Congress, 2d Session. 1980.

1981

    House Committee on Government Operations. Freedom of Information 
Act Oversight. Hearings, 97th Congress, 1st Session. 1981.

    House Committee on Government Operations. The Freedom of 
Information Act: Central Intelligence Agency Exemptions. Hearings, 96th 
Congress, 2d Session. 1981.

    House Committee on Government Operations. The Freedom of 
Information Act: Federal Law Enforcement Implementation. Hearing, 96th 
Congress, 1st Session. 1981.

1982

    Senate Committee on the Judiciary. Freedom of Information Act. 
Hearings, 97th Congress, 1st Session. 1982.

    Senate Committee on the Judiciary. The Freedom of Information 
Reform Act. S. Rept. 97-690, 97th Congress, 2d Session. 1982.

1983

    Senate Committee on the Judiciary. Freedom of Information Reform 
Act. S. Rept. 98-221, 98th Congress, 1st Session. 1983.

1984

    Senate Committee on the Judiciary. Freedom of Information Reform 
Act. Hearings, 98th Congress, 1st Session. 1984.

1985

    House Committee on Government Operations. The Freedom of 
Information Reform Act. Hearings, 98th Congress, 2d Session. 1985.

    Senate Committee on the Judiciary. Amendments to the Freedom of 
Information Act. Hearing, 98th Congress, 2d Session. 1985.

1986

    House Committee on Government Operations. Freedom of Information 
Act Amendments of 1986. Hearing, 99th Congress, 2d Session. 1986.

    House Committee on Government Operations. Freedom of Information 
Act Amendments of 1986. H. Rept. 99-832, 99th Congress, 2d Session. 
1986.

1988

    House Committee on Government Operations. FOIA: Alternate Dispute 
Resolution Proposals. Hearings, 100th Congress, 1st Session. 1988.
1989

    Senate Committee on the Judiciary. The Freedom of Information Act. 
Hearing, 100th Congress, 2d Session. 1989.

1990

    House Committee on Government Operations. Federal Information 
Dissemination Policies and Practices. Hearings, 101st Congress, 1st 
Session. 1990.

    House Committee on Government Operations. Paperwork Reduction and 
Federal Information Resources Management Act of 1990. H. Rept. 101-927, 
101st Congress, 2d Session. 1990.

1991

    House Committee on Government Operations, Creative Ways of Using 
and Disseminating Federal Information. Hearings, 102d Congress, 1st and 
2d Sessions. 1991, 1992.

1992

    House Committee on Government Operations. Assassination Materials 
Disclosure Act of 1992. H. Rept. 102-624 Part 1, 102d Congress, 2d 
Session. 1992.

    House Committee on the Judiciary. Assassination Materials 
Disclosure Act of 1992. Hearing, 102d Congress, 2d Session. 1992.

    House Committee on the Judiciary. Assassination Materials 
Disclosure Act of 1992. H. Rept. 102-624 Part 2, 102d Congress, 2d 
Session. 1992.

    Senate Committee on Governmental Affairs. The Assassination 
Materials Disclosure Act of 1992. Hearing, 102d Congress, 2d Session. 
1992.

    Senate Committee on Governmental Affairs. Assassination Materials 
Disclosure Act of 1992. S. Rept. 102-328, 102d Congress, 2d Session. 
1992.

1993

    House Committee on Government Operations. Assassination Materials 
Disclosure Act of 1992. Hearings, 103d Congress, 2d Session. 1993.

    Senate Committee on the Judiciary. The Electronic Freedom of 
Information Improvement Act. Hearing, 103d Congress, 2d Session. 1993.

1994

    House Committee on Government Operations. The Effectiveness of 
Public Law 102-526, The President John F. Kennedy Assassination Records 
Collection Act of 1992. Hearing, 103d Congress, 1st Session. 1994.

    Senate Committee on the Judiciary. Electronic Freedom of 
Information Improvement Act of 1994. S. Rept. 103-365, 103d Congress, 
2d Session. 1994.
Appendix 3.--Bibliography of Congressional Publications on the Privacy 
                              Act of 1974

         CONGRESSIONAL HEARINGS, REPORTS, DOCUMENTS, AND PRINTS

              (LISTED CHRONOLOGICALLY BY PUBLICATION DATE)
    Note on availability: Most of these publications are out of print. 
Copies of all congressional publications should be available at Federal 
Depository Libraries located throughout the country.

1972

    House Committee on Government Operations. Records Maintained By 
Government Agencies. Hearings, 92nd Congress, 2d Session. 1972.

1974

    House Committee on Government Operations. Access to Records. 
Hearings, 93rd Congress, 2d Session. 1974.

    House Committee on Government Operations. Federal Information 
Systems and Plans--Federal Use and Development of Advanced Information 
Technology. Hearings, 93rd Congress, 1st and 2