DEPARTMENT OF THE AIR FORCE MULTI-COMMAND REGULATION 66-4
AIR MOBILITY COMMAND (AMC) 1 May 1994
AIR COMBAT COMMAND (ACC)
AIR FORCE MATERIEL COMMAND (AFMC)
AIR FORCE SPACE COMMAND (AFSPC)
AIR EDUCATION AND TRAINING COMMAND (AETC)
PACIFIC AIR FORCES (PACAF)
UNITED STATES AIR FORCES IN EUROPE (USAFE)

Equipment Maintenance

CONTRACT QUALITY ASSURANCE

This regulation prescribes procedures for establishing effective contract quality assurance representative (QAR) programs to
monitor contractor logistics support (CLS) aircraft programs, and it defines duties and responsibilities for program
management. It applies to major commands (MAJCOM) as they are charged with responsibilities by appropriate authority or
concur in carrying out aspects of the policies and procedures in this regulation. It does not apply to Air National Guard and
United States Air Force Reserve units

1. AMC Director of Tanker Aircraft Maintenance (LGF):

1.1. Establishes policies and provides guidance for administering QAR programs at each field unit.

1.2. Evaluates requests from field units for changes to the contract and sends to the appropriate contracting agency.

1.3. Chairs an annual QAR conference to resolve issues and disseminate information.

2. Numbered Air Forces (NAF):

2.1. Ensure units comply) with the requirements in this regulation.

2.2. Provide assistance to field units as required.

3. AETC Maintenance Engineering Division (LGM):

3.1. Develops and provides contract familiarization training, airframe familiarization training, and mandatory government
inspection (MGI) training to QARs to satisfy requirements in this regulation.

3.2. Develops and provides training for unit commanders employing CLS programs.

3.3. Develops and provides monthly status report computer program and instructions for unit QAR use.

4. Assignment and Management of QARS. The QAR is commander-appointed. Unit commanders will ensure the
following:

4.1. A QAR letter of appointment is provided to major command (MAJCOM), HQ AMC/LGF, defense contract management
area office (DCMAO), and cognizant air logistics center (ALC) per attachment 1.

4.2. The QAR attends training within 60 days of assignment and complies with all requirements of their respective contract
and this regulation.

4.3. The QAR is not assigned additional duties that could impact on their ability to perform all QAR duties.

5. QAR Qualifications:

5.1. Possess a minimum control Air Force specialty code (AFSC) as follows:

5.1.1. 2A571 for full CLS aircraft programs (C-12C/F, C-21A, T-43, and C-20A).

Supersedes AMCR 66-4, 1 June 1992.
No. of Printed Pages: 5
OPR: HQ AMC/LGFB (SMSgt Main)
Approved by: Colonel David P. Handel
Edit., Anita J, Allen-Csaszar.
Distribution F
2 MCR66-4 Attachment 1 1 May 1994

5.1.2. 2SO71 or 2A5X2 for supply-only contracts (C-9A/C, VC-25, and C-20B/C).

5.1.3. 2A5X2 or civilian equivalent for H-1 CLS programs.

5.2. Must not have an active unfavorable information file.

6. QAR Job Description. A QAR is assigned to each unit as the on-site government inspector and as the liaison between
contractor and government personnel at each beddown base. Through administrative actions they coordinate, process, and
review requests and documents required to ensure successful implementation of the CLS concept. They evaluate and certify
the contractor's ability in fulfilling the requirements of the contract statements of work. They ensure contract deviations are
properly documented and provided to the site manager for necessary corrective action and coordination. Through system
malfunctions or peculiarities, the QAR determines the need for government-requested special inspections. They coordinate
all requests for additional support for the contractor with the host and submit recommended contract changes through
appropriate channels. They review or coordinate on host-tenant support agreements affecting contractor support.

7. QAR Training:

7. 1. All QARs require and will attend contract and airframe familiarization training courses.

7.2. Once assigned, QARs will familiarize themselves with maintenance manuals, safety manuals, contract requirements, and
other required publications to effectively perform all assigned QAR duties.

8. QAR Duties and Responsibilities:

8. 1. Maintain an updated copy of the respective contract and perform MGIs directed by MAJCOM.

8.2. Use MC Form 13, CLS Aircraft Daily Status Record (or equivalent), to document aircraft status and utilization to certify
aircraft status provided by contractor at the end of each month.

8.3. Establish and work random schedule to certify or verify aircraft status and compliance with maintenance requirements.

8.4. Ensure contractor does not receive or use government equipment or materials they are not authorized.

8.5. Maintain sufficient files to provide an audit trail )f all contractual and QAR functions.

9. Mandatory Government Inspections:

9.1. MGIs are required to provid the government assurances that contractors meet the requirements of their respective
contract statement of work. The government has the right to inspect and test all services called for by the contract, to the
extent practicable at all times and places during the term of the contract. The government will perform inspections and tests
in a manner that will not unduly delay the work.

9.2. Each unit QAR will perform MGIs, which will allow the QAR to evaluate the overall performance of the contractor,
appearance and condition of the aircraft, facilities provided to the contractor, aircraft forms documentation, and other
contracted services.

9.3. AMC has published and fisted multi-command (MC) MGI checklists (MCP 66-31 for C-12C/F and MCP 66-32 for
C-21) in their publishing index. Unit QARs will order and use these pamphlets to establish and standardize their C-12/C-21A
MGI programs.

9.4. The QAR will document inspections and results as required in the applicable MC, contractual form, and Air Force
technical order (AFTO) forms.

9.5. The QAR follows up on deficiencies to ensure proper corrective action is accomplished by the contractor.

10. Documenting Contractor Deficiencies:

10.1. QAR will brief all affected personnel on contract requirements and use of AT Form 714, Customer Complaint Record,
or equivalent, to document deficiencies in contractor support.

10.2. Copies of the AT 714, once documented, need only leave the beddown base if satisfactory corrective action is not
taken by the contractor and QAR needs further assistance. Send to the higher headquarters program manager, if required.

11. Required Reporting. The following are required to be produced at the assigned frequency and distributed as shown.
MCR66-4 Attachment 1 1 May 1994 3
The unit QAR Will maintain a file copy of all reports for the duration of the contract.

11.1. Use MC Form 11, C-12C/F MGI Surveillance Plan; MC Form 12, C-21A MCI Surveillance Plan; and MC Form 14,
Quality Assurance Representative Inspection/Evaluation, to document MGIs performed by the QAR.

11.2. MC Form 13, Monthly Certification Record.

11.3. Monthly status report (RCS: AMC-LGF (M) 9401) (attachment 2). Send one copy each to MAJCOM and HQ
AMC/LGFB not later than the 8th day of each month following the reporting period. NOTE: This report is designated
emergency status code C-2. Continue reporting, precedence normal. Submit data requirements in this category as
prescribed or as soon as possible after submitting priority reports. Do not send by message during MINIMIZE.

11.4. Aircraft status record will be provided by the contractor's site supervisor and signed by the QAR if in agreement.
Separate aircraft status records wit] be submitted if a disagreement cannot be resolved.

12. MC Form 13. QARs use MC Form 13 (or equivalent) to document information used to certify contractual reports

Forms Prescribed:
MC Form 11, C-12C/F, MGI Surveillance Plan
MC Form 12, C-21 A, MGI Surveillance Plan
MC Form 13, CLS Aircraft Daily Status Record
MC Form 14, Quality Assurance Representative Inspection/Evaluation

OFFICIAL RONALD R. FOGLEMAN, General. USAF
Commander

THOMAS A. DARBY, Colonel, USAF
Chief, Office of Information Management

OFFICIAL JOHN M. LOH, General, USAF
Commander

THOMAS N. CHAPMAN, Colonel, USAF
Director of Information Management

OFFICIAL RONALD W. YATES, General, USAF
Commander

GLENN H. SMALLWOOD, Colonel, USAF
Director of Corporate Information

OFFICIAL CHARLES A. HORNER, General, USAF
Commander

ROBERT F. KOENIG, JR, Colonel, USAF
Director of Information Management

OFFICIAL ROBERT L. RUTHERFORD, General, USAF
Commander

JAMES A. COZZA, Colonel, USAF
Director of Information Management

OFFICIAL ROBERT C. OAKES, General, USAF
Commander in Chief

JOAN W. BLANKENSHIP, Colonel, USAF
Director of Information Management

OFFICIAL HENRY VICCELLIO, JR, GENERAL, USAF
Commander

CYNTHIA J. STEWARD, Colonel, USAF 2 Attachments
Director of Information Management 1. Letter of Appointment (Format)
2. Monthly Status Report (Format)
4 MCR66-4 Attachment 1 1 May 1994

MEMORANDUM FOR (appropriate DCMAO office)

FROM: CC

SUBJECT: Appointment as Quality Assurance Representative (QAR) (REF: Contract #)

1. The following are assigned as primary or alternate QAR and authorized to sign the end of month aircraft status reports, DD
Forms 250 (Material Inspection and Receiving Report), certificates of completion, and other contractual forms for this unit:

Name Grade Duty Telephone FAX Number Signature

2. This letter supersedes previous letter, (date) , same subject.

SIGNATURE BLOCK
Commander

cc: MAJCOM/FAS
HQ AMC/LGFB
OC-ALC/LAAO/LADB

MCR 66-4 Attachment 2 15 May 1994 5

FORMAT FOR THE MONTHLY STATUS REPORT

(TYPE ACFT) MONTHLY STATUS REPORT

MONTH:

YEAR:

UNIT:

TOTAL POSSIBLE POSSESSED HOURS THIS MONTH:

MONTHLY TOTAL FLYING HOURS:

ACFT NON
TAIL FLY POSS RPT MSN PMC PMC NMC NMC
NO HRS HRS TIME CAP FMC MAIN SUPP MAIN SUPP

HRS
PCT

HRS
PCT

HRS
PCT

HRS
PCT

HRS
PCT

HRS
PCT

HRS
PCT

SUMMARY HRS
PCT

AVERAGE HRS

SITE CLS PAYMENT BASED ON MISSION CAPABLE RATE OF:

NOTE: Site CLS payment line should only include the maximum PMC time allowed by contract.